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What we offer


Information and guidance

Our website is your first port of call if you’re looking for information about any aspect of caring.

Whether you’re looking for information on benefits, practical help in your caring role, or support in the workplace, our help and advice pages offer detailed guidance.

You can also download our resources, including our factsheets and Looking after someone guide, or order printed copies of our guides from our online shop.



If you have a question about caring, or just need to talk to someone, call our Helpline on 0808 808 7777 from Monday to Friday, 9am-6pm, or email at any time. 

If you have a more complex query, we suggest you email us, as we’ll be able to provide more information.


man with cup of coffee staring out the window


Talk to someone who understands

If you’re feeling isolated, overwhelmed, or just want to chat with someone, our Listening Support Service is here to offer emotional support and a listening ear over the phone.

You can receive up to four weekly calls from a trained volunteer, who is there to listen, offer emotional support and signpost to further help if you need it.

Thank you again for all your time, assistance and support... your calls have been a genuine highlight of my week.”

If you’d like to find out more about our Listening Support Service and how to request a series of calls, visit our webpage.


Connect with other carers

It’s easy to feel isolated when you are caring for someone. Our online forum, Carers Connect, is a safe and supportive community where you can share what’s on your mind with other carers, day and night. You will need to be a Carers UK member to add a post and membership is free.

We also offer weekly Care for a Cuppas, where you can chat with other carers via Zoom. These sessions are open to all carers.

I just love these sessions. It makes me feel part of civilization - otherwise I would be on my own." (Care for a Cuppa attendee)


woman helping older woman eat in a kitchen


Your wellbeing

Caring can put pressure on your physical and mental health. Our Carers Active Hub is a free resource to help you stay active while caring, including short exercise videos, carer stories and expert tips.

We also offer regular online Share and Learn activities to boost your wellbeing, such as yoga, accessible exercise, meditation, creative arts and much more. Many of these sessions are recorded, so you can watch them on our website or YouTube channel in your own time.


Join our community

Finally not feeling lonely as a carer. I can openly talk with others about my fears and experiences.” (Carers UK member)

Find support and connection by joining our membership community – for free. As a Carers UK member, you’ll receive:

  • regular email updates on the latest news and information for carers
  • our quarterly members’ magazine, Caring, packed with information and carers’ stories
  • access to our online forum, Carers Connect
  • exclusive members’ benefits and discounts.

Join now.


Follow us on social media

Keep up to date with the latest news and campaigns for carers by following us on our social media channels. Find us on Twitter, Facebook, Instagram and LinkedIn.

Latest updates

Press Release
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Carers UK responds to the Chancellor’s Spring Budget

Today’s Spring Budget was unveiled by The Chancellor of the Exchequer, Rt. Hon. Jeremy Hunt MP. Carers UK is disappointed…

Press Release
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Carer Poverty Coalition responds to the Chancellor's Spring Budget

On behalf of the Carer Poverty Coalition, Emily Holzhausen OBE, Director of Policy and Public Affairs at Carers UK, said:

Press Release
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Carers UK responds to 2022 NHS Staff Survey results

Responding to the results of the 2022 NHS Staff Survey, Helen Walker Chief Executive of Carers UK said

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Opportunity to join the ministerial advisory group / Cyfle i ymuno â'r m grŵp cynghori sefydliadol

Got a question about caring?

Every day we hear from people who need help with looking after a friend or family member

Become a member for free

Joining Carers UK is free and takes just a few minutes.

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