Skip to the content
Choose your content
UK NI Scotland Wales

Join us Login Forum Media enquiries
Choose your content
UK NI Scotland Wales

Join our supportive online community for unpaid carers

Open 24/7, Carers Connect is an online forum for Carers UK members where you can talk about anything related to caring.

Whether you want to chat with other carers, ask questions or simply get how you're feeling off your chest, you’ll find support from people who understand.

I no longer feel as lonely since joining this space.” (Carers Connect user) 

Our community is open to all carers over the age of 18 and is moderated by Carers UK volunteers and staff. Anyone can browse Carers Connect and read posts, but you will need to be a Carers UK member to post.

Not a member yet? Join us for free.

 

Getting the most out of Carers Connect

New to Carers Connect and want to know how to get started? Our guidance can help.

 

To help everyone feel safe and supported on our forum, we ask all Carers Connect users to:

  • be respectful and supportive
  • be sensitive to how others may be feeling
  • use Carers Connect primarily to give and receive support
  • help to make Carers Connect easy to use for other members.

Please remember that every time you use the community (including private messages) you are agreeing to our Community Guidelines, Membership Terms and Conditions and Privacy and Cookies Policy.   

 

If you are new to Carers Connect, why not say a little about yourself and what prompted you to join? To do this: 

  • Click on the ‘New to Carers Connect’ category
  • Click on ‘+ New Topic’
  • Type a title such as ‘I’m new here’
  • Type your message
  • Click on the blue ‘+'

To help you stay safe online, we suggest you don't share too many personal details - such as your full name and address.

 

As well as adding your own posts, we encourage you to join in the conversation and interact with others. Here’s how to reply to an existing thread:

  • Click on the topic you wish to respond to.
  • Below any of the posts in the topic, click on ‘Reply’.
  • Type your message and click on the blue ‘Reply’ button.

If you want to show someone support or encouragement, click on the heart symbol below the post to 'like' it.

Help with logging in

You will need to be a Carers UK member to log in. Join us for free.

Visit Carers Connect and click on the top right 'Log in' button. It will take you to our login page.

Type in your username and password. Once you have logged in, you should be directed back to Carers Connect.

 

Visit our login page and click on the ‘Forgotten Password?’ link.

Enter the email you used to register with us. You should receive a password reset email in a few minutes – if you don't receive this, please check your junk mail.

Click on the link to reset your password. Remember – your password must be at least 10 characters long and contain at least one special character (! $ $ & * ? %).

Once you’ve reset your password, click 'Return to login'. You should now be able to log in with your username and new password.

 

Visit our login page and click on the ‘Forgotten Username?’ link.

Enter the email you used to register with us. You should receive a username reminder email in a few minutes – if you don't receive this, please check your junk mail.

You should now be able to log in with your username and password.

 

Sorry you’re having trouble logging in – here are our tips to help:

  • Double check that you have typed in your username and password correctly. Your username is different to your email address. You can request a username reminder if you can’t remember it.
  • Make sure your browser hasn’t automatically saved an old password – you may need to clear your cache to stop this.
  • Make sure you are using a secure enough password. Your password must be at least 10 characters long and contain at least one special character. Examples of special characters include ! $ $ & * ? %

If you are still having log in difficulties, please email membership@carersuk.org

 

 

Need more information and support?

If you need information and advice related to your caring role, our Help and Advice pages cover a range of topics relevant to carers, including financial support, practical help, health, wellbeing and more.

You can also contact our Helpline at advice@carersuk.org

Latest updates

Press Release
Dummy image
New Report Reveals Unspoken Challenges Faced by Carers for Parents, Partners, and Children in Wales / Adroddiad Newydd yn Datgelu'r Heriau Anllafar a Wynebir gan Ofalwyr i Rieni, Partneriaid a Phlant yng Nghymru
11 October 24
Press Release
Dummy image
Carers UK responds to new Employment Rights Bill plans
10 October 24

Carers UK is welcoming new rights being set out in the Employment Rights Bill today which will further support unpaid…

News
111 MPs and Peers show their support for unpaid carers at event in Parliament
08 October 24

Today, key charities brought unpaid carers to an event in Parliament to share their experiences of caring with MPs and…

Press Release
Dummy image
European Carers Day – Calling for recognition and support for millions of unpaid carers across Europe as partners in care
06 October 24

On European Carers Day (Sunday 6th October 2024) , Carers UK, in collaboration with Eurocarers, proudly celebrates the vital role…

Got a question about caring?

Every day we hear from people who need help with looking after a friend or family member

Become a member for free

Joining Carers UK is free and takes just a few minutes.

Back to top