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Acting on someone else's behalf

It can be difficult to know where to start if you need to look after a relative's or friend's affairs when they need a lot of support or are unable to manage their own. 

This section explains different ways to navigate the system and how to get support and assistance from service providers. We also introduce different options around planning for the future to enable you to feel prepared to make the right decisions when necessary.

 

Managing someone's affairs animation

Watch the British Sign Language version of this video.

 


What is a Power of Attorney? 

Carers UK adviser, Priya explains what a Power of Attorney is and why it might be
helpful to set one up as soon as possible. Please note, some of the names may differ
depending on where you live.

 

Tips from carers

 

Need help to arrange services on behalf of the person(s) you care for?

Based on carers' insights and experiences, our three factsheets share tips from carers on managing health matters, power of attorney, and dealing with services from banks to utility providers. Download using the buttons below.

 

Please note that these factsheets are based on carers' personal experiences and are for general information purposes. Information may also vary depending on your UK nation. For more detailed information on your situation, please email our Helpline at advice@carersuk.org

 

What's the Vulnerability Registration Service?

The Vulnerability Registration Service (VRS) offers support for anyone dealing with challenging circumstances. The service allows you to register your details on a UK database. VRS works with organisations including financial services, utilities and local government to make sure they are aware of your situation.

By registering with VRS, you can flag up to companies that you are a carer and may be acting on someone else’s behalf or that you may be impacted financially or face other challenges resulting from being a carer. You can find out more and register here: the-vrs.com

 

 

Latest updates

Press Release
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Carers UK response to the National Audit Office report on Carer’s Allowance overpayments
11 December 24
Press Release
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Carers UK response to the Government’s announcement of the independent review of Carer’s Allowance overpayments terms of reference
09 December 24
News
National Carer Organisation’s Statement on the Scottish Budget
03 December 24

Unpaid carers and local carer organisations are experiencing significant challenges, with the rising cost of living, funding pressures and many…

Press Release
Unpaid carers from across Scotland seek answers from decision makers at the Carers Parliament
29 November 24

Unpaid carers from across the country sought to address their concerns and questions on caring directly to national and local…

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