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For unpaid carers accessing support services and information can be a daunting task, especially for those who don’t use the internet.

This phone service is free to call on 0800 888 6999, where carers can listen to information on:

  • help with finances and household costs
  • caring for people with specific health conditions
  • looking after yourself
  • ways to get more help and support.

We also have a downloadable information flyer for you to print off which includes a tear off slip at the bottom to be passed on to family, friends, and neighbours in need of support.

If you know an unpaid carer who doesn’t use the internet please share our freephone number and print off our information flyer.

Please note that this service provides recorded information and signposting for carers - this is not a helpline or crisis service. Find out more about Carers UK’s Helpline service.

Latest updates

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Carers UK reaction to DWP research and Work and Pensions Select Committee recommendations on Carer’s Allowance
16 May 24

Today, the Department for Work and Pensions has published its research on the Experiences of Claiming and receiving Carer’s Allowance,…

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Carers UK reaction to DWP plans to text carers at risk of overpayments
15 May 24

Carers UK is reacting positively to the news that the Government is planning to text or email carers who are…

Press Release
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Carers UK hosts Future of Work Conference to better support predicted rise in unpaid carer employees
14 May 24

Employers from a variety of sectors including finance, retail, healthcare and education gather in London on Tuesday 14 May to…

Press Release
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‘Big questions for Stormont to answer’ over millions in carer benefit overpayments, charity says
10 May 24

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