Skip to the content
Choose your content
UK NI Scotland Wales

Join us Login Forum Media enquiries
Choose your content
UK NI Scotland Wales

Acting on someone else's behalf

It can be difficult to know where to start if you need to look after a relative's or friend's affairs when they need a lot of support or are unable to manage their own. 

This section explains different ways to navigate the system and how to get support and assistance from service providers. We also introduce different options around planning for the future to enable you to feel prepared to make the right decisions when necessary.


Managing someone's affairs animation

Watch the British Sign Language version of this video.


Tips from carers


Need help to arrange services on behalf of the person(s) you care for?

Based on carers' insights and experiences, our three factsheets share tips from carers on managing health matters, power of attorney, and dealing with services from banks to utility providers. Download using the buttons below.


Please note that these factsheets are based on carers' personal experiences and are for general information purposes. Information may also vary depending on your UK nation. For more detailed information on your situation, please email our Helpline at


older woman looking at her phone

Carers' tips sheets

Getting power of attorney



Health matters



Using Services



Latest updates

Carers NI Shortlisted as QUB Student Union RAG Charity of the Year
01 March 24

Carers NI Shortlisted as QUB Student Union RAG Charity of the Year - find out more about the campaign and…

Press Release
Dummy image
Two million employees set to benefit from Carer’s Leave as final details of new law go through Parliament
28 February 24

Final legislation passed in Parliament yesterday seals a groundbreaking new right for two million employees with unpaid caring responsibilities to…

Press Release
Dummy image
MPs and Peers launch survey to gather unpaid carers’ views on their call for a new National Carers Strategy
08 February 24

A cross-party group of MPs and Peers have today launched a new survey to gather the views of unpaid carers…

Press Release
Dummy image
Coalition of Carers Organisations statement on Stormont restoration
31 January 24

Coalition of Carers Organisations statement on the significant damage of political stalemate to unpaid carers in Northern Ireland.

Got a question about caring?

Every day we hear from people who need help with looking after a friend or family member

Become a member for free

Joining Carers UK is free and takes just a few minutes.

Back to top