Where to find technology

Sourcing support

There are many different technology products and services to help people stay safe and more independent at home. Some are provided through health services or local authorities or some can be purchased directly.

Many social care departments offer technology solutions (sometimes called telecare and telehealth), to older and disabled people receiving them as part of their care and support package. Alternatively, they may also suggest where to find them, or you can take a look at our suggestions below. 

Finding products

There are websites and online retailers or marketplaces that provide information and sell a range of technology products and services relating to help with everyday challenges and health conditions. 

Specific products and services can also be found through individual providers. 

Online platforms offering advice, information and useful product reviews and comparisons include: 

• Living Made Easy
• AskSARA  
• Independent Living 
• At Home
• RiDC (Research Institute for Disabled Consumers)
• Which? 

Managing costs

Depending on your financial circumstances, you may need to pay a charge for technology as social care services are means tested. 

Access to local authority provided – or funded – technology solutions will normally require a needs assessment and will be subject to you meeting the national eligibility criteria and agreeing with the local authority that these technology solutions are the best way to meet your needs. 

Some local authorities also offer technology solutions without the need for a formal assessment, seeing them as a preventative service – in this case the funding would depend on the policy of a local authority. 

Technology solutions for monitoring health conditions are most often provided through the NHS and, if it is available in their area, people with long-term conditions access it via their GP, community health team or hospital specialists. 

However, you can also buy technology products and services directly. 

Some of these products qualify for VAT relief, which means that someone with a chronic disability does not have to pay VAT on these products. 

Visit our page on equipment for the home for more information on funding.