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Contents

Planning for emergencies
Getting help in an emergency
Why the 'Priority Services Register' is important
Vulnerability Registration Service
Setting up a contingency plan
Tips from carers

Planning for emergencies

Increasingly in the UK, we are having to adapt to the unexpected, from rising food prices and energy bills to political uncertainty. 

With the risk of rising cyber attacks, more sophisticated scams and more extreme weather conditions, there is a lot to consider. Fortunately, there are some simple steps we can take to be more resilient and feel more prepared for the unexpected.


Image of the word 'planning'

 


Getting help in an emergency

As a carer, you will be no stranger to having to think on your feet and, at times, act swiftly to avoid an issue or crisis getting worse. If you don't already have one, having a contingency plan can really help. Click on the picture below or the link for guidance on what steps to take if you have to deal with an urgent situation concerning a family member or friend.




Getting help in an emergency | Carers UK

 


Why the 'Priority Services Register' is important

If a flood or electricity cut should happen, how will you know if vulnerable friends or family members will be protected? It might be reassuring to know that you can sign up to the Priority Services Register on behalf of someone who has extra care needs. This means that they can be prioritised for extra help and support from their suppliers and given assistance in the event of a power cut or water issue.


 

Find out how to sign up to the Priority Services Register: thepsr.co.uk (or the Medical Customer Care Register in Northern Ireland).

In northern Ireland, this scheme isn't available but you can find out about help offered by the NIE Networks’ Critical Care Scheme: www.nienetworks.co.uk/Contact-Us/Critical-care-register

 


What's the Vulnerability Registration Service?

The Vulnerability Registration Service (VRS) offers support for anyone dealing with challenging circumstances. The service allows you to register your details on a UK database. VRS works with organisations including financial services, utilities and local government to make sure they are aware of your situation.

By registering with VRS, you can flag up to companies that you are a carer and may be acting on someone else’s behalf or that you may be impacted financially or face other challenges resulting from being a carer. You can find out more and register here: the-vrs.com

 

 


Setting up a contingency plan

Creating a contingency plan with the help of our tips and guidance, might not take as long as you think:
Putting one together could save time and offers peace of mind that there is a plan in place for someone close to you, should you ever not be in a position to look after them.




Tips from carers

Do you need to arrange services on behalf of the person(s) you care for? Based on carers' insights and experiences, our three factsheets share tips on managing health matters, power of attorney, and dealing with services from banks to utility providers. Download these using the buttons below.

 

Getting power of attorney
Health matters
Using services

Please note that these factsheets are based on carers' personal experiences and are for general information purposes. Information may also vary depending on your UK nation. For more detailed information on your situation, please email our Helpline at [email protected]

 

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