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Seeking information about caring over the phone?

Accessing support services and information can be a daunting task, especially for those who don’t use the internet.

This pre-recorded information phone service is free to call on 0800 888 6999. You can listen to information about:

  • help with finances and household costs
  • caring for people with specific health conditions
  • looking after yourself
  • ways to get more help and support.


We also have a downloadable information flyer for you to print off which includes a tear off slip at the bottom to be passed on to family, friends, and neighbours in need of support.

If you know an unpaid carer who doesn’t use the internet, please share our freephone number and print off our information flyer.

Please note that this service provides recorded information and signposting for carers – this is not a helpline or crisis service. Find out more about Carers UK’s Helpline service.

Latest updates

Press Release
Charity calls for action with half of Scotland’s unpaid carers cutting back on food and heating amidst deteriorating health
17 November 25
News
Scotland’s National Carer Organisations launch election manifesto
07 November 25
Carers Scotland and the National Carer Organisations have launched a Carers Manifesto ahead on the 2026 Scottish Election.
News
Full Time Caring: A Journey in Mastering Mindfulness - Part 3
07 November 25
To mark Carers UK's 60th Anniversary in Scotland, we are using our platform to share the stories of carers across the nation. 
Press Release
Carers UK marks 60 years of the carers’ movement and women’s leadership at Mary Webster Lecture
05 November 25
Carers UK marked a significant milestone in its 60th anniversary year with the final event in its national Mary Webster Lecture series, a powerful celebration of six decades of progress in recognising and supporting unpaid carers across the UK. 

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