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For unpaid carers accessing support services and information can be a daunting task, especially for those who don’t use the internet.

This phone service is free to call on 0800 888 6999, where carers can listen to information on:

  • help with finances and household costs
  • caring for people with specific health conditions
  • looking after yourself
  • ways to get more help and support.

We also have a downloadable information flyer for you to print off which includes a tear off slip at the bottom to be passed on to family, friends, and neighbours in need of support.

If you know an unpaid carer who doesn’t use the internet please share our freephone number and print off our information flyer.

Please note that this service provides recorded information and signposting for carers - this is not a helpline or crisis service. Find out more about Carers UK’s Helpline service.

Latest updates

Press Release
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Carers UK comments on the publication of the NHS 10-year plan
03 July 25

For a long time, we have said that the NHS needs to transform the way it interacts with unpaid carers.…

Press Release
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Carers UK responds to Government change to the Universal Credit and Personal Independence Payment Bill
01 July 25

During today's debate on the Universal Credit and Personal Independence Payment Bill, the Minister for Social Security and Welfare, Sir…

News
Full Time Caring: A Journey in Mastering Mindfulness - Part 2
30 June 25

To mark Carers UK's 60th Anniversary in Scotland, we are using our platform to share the stories of carers across…

Press Release
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Carers call on MPs to protect future carers’ benefits as they prepare to vote on the Government’s welfare bill
30 June 25

Politicians are being asked to show their support for unpaid carers ahead of the second reading of the Universal Credit…

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