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For unpaid carers accessing support services and information can be a daunting task, especially for those who don’t use the internet.

This phone service is free to call on 0800 888 6999, where carers can listen to information on:

  • help with finances and household costs
  • caring for people with specific health conditions
  • looking after yourself
  • ways to get more help and support.

We also have a downloadable information flyer for you to print off which includes a tear off slip at the bottom to be passed on to family, friends, and neighbours in need of support.

If you know an unpaid carer who doesn’t use the internet please share our freephone number and print off our information flyer.

Please note that this service provides recorded information and signposting for carers - this is not a helpline or crisis service. Find out more about Carers UK’s Helpline service.

Latest updates

Press Release
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Carers UK comments on new figures: Carer's Allowance overpayments in Government's publication of 'Fraud and error in the benefit system' 2024-2025
20 May 25

Last week, Government published its new Fraud and Error statistics which contain new figures on Carer’s Allowance. Analysing this work,…

Press Release
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Employers’ commitment to supporting unpaid carers at work gathers pace
09 May 25

Employers for Carers (EfC), an innovative scheme set up by Carers UK to champion and promote effective workplace support for…

News
Carers UK 60th Anniversary - Carers Stories from Carers Scotland
60th Anniversary Stories: Identity Crisis - from Career to Carer
06 May 25

To mark Carers UK's 60th Anniversary in Scotland, we are using our platform to share the stories of carers across…

Press Release
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Charity calls for Employment Rights Bill to go further in supporting millions of unpaid carers to balance paid work and unpaid care
06 May 25

As the Employment Rights Bill progresses through Committee Stage in the House of Lords, Carers UK is calling for Government…

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