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As the NHS and social care services come under increasing pressure, using technology to provide more effective – and cost effective – ways to support families and communities is an absolute must.

This means looking at how our statutory services – GPs, hospitals, community health and social care – can support you through technology. It also means looking at everyday technology solutions – things that you can find and buy yourself - that help you manage care and caring.

Carers UK is working hard on both fronts to make sure carers are included in the drive to explore innovation and find new ways of providing health and care support. 



Carers UK is working with policy partners – NHS England, the National Information Board, Public Health England – to ensure that they think of carers when they are developing digital services like electronic health records, online GP and pharmacy services and patient and carer information.

Carers UK sits on bodies like the Telecare Services Association and Digital Health and Care Alliance to make sure people developing, producing and supplying technology products and services are thinking about how they can benefit carers.


Products and services

Carers UK is also working with funding partners – Innovate UK, Nominet Trust, Nesta – and industry partners – Tunstall, Buddi, Microsoft – to create our own new products and services that can support carers, but also to promote other products and services we believe can deliver a good service and value for money.

Find out more about what Carers UK offers here.



Carers UK has carried out extensive research, through our own members and with the general public, that shows that many people just don’t know about how technology can support caring. They don’t know what technology products and services are available - what they are, how they can help, and where to find them.

Even though many people use technology in lots of ways to make their lives easier – internet shopping, finding information, online banking – they just don’t think of using technology when it comes to care. However, our research also shows that once the benefits of technology-enabled care and support are explained to people, 85% would use it to support health, care and caring.


Latest updates

Press Release
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Carers UK launches manifesto calling on political parties to commit to a new social contract for unpaid carers.
18 April 24

Today (Thursday 18 April, 2024) charity Carers UK has launched its manifesto setting out how the next Government could dramatically…

Press Release
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Support for Carers UK's Carer's Allowance overpayments campaign
13 April 24

Carers UK overwhelmed by support from senior politicians encourages carers to share their experience of Carer’s Allowance overpayments as Government…

Press Release
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Carers UK responds to news reports of Carer's Allowance overpayments case
11 April 24

Helen Walker, Chief Executive of Carers UK, said: “The overpayments case highlighted in the media over the weekend is indicative…

Press Release
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NI’s unpaid carers ‘left behind’ in new UK employment law, campaigners warn
05 April 24

Carers call for action from Stormont on carer's leave in Northern Ireland.

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