This resource has been created by Carers UK in collaboration with NHS England as part of our work with the Voluntary, Community and Social Enterprise (VCSE) Health and Wellbeing Alliance, where we work alongside Carers Trust to form the Carers Partnership.

It has been developed to support unpaid carers’ understanding of Integrated Care Systems (ICSs) and is intended to help carers get involved with their ICS to ensure that they uphold their duties to unpaid carers and provide the best level of support.

It includes the following information:

• What ICSs and ICBs are, how they were formed, and the services they provide 

• Where to find your local ICS

• ICS' legal responsibilities toward unpaid carers

• How engagement works, and how to get involved

• Potential challenges and solutions when engaging with an ICS

• How to communicate with health and care structures

• Ten reasons why involving carers matters

• Good practice in involving carers

• Key questions you can ask your local ICB/ICS

For more information, please contact policy@carersuk.org