Carers UK has recently carried out new research looking at carers’ experiences when acting on behalf of the person they care for, which explored the main issues that carers experience when acting on behalf of the person they care for, how they interact with different companies and services, and what they would like to see from companies to help them to manage.

Following the research, and consultation with carers and with companies, we have created a new Carer Friendly Company Blueprint. This incorporates those experiences and practice, but goes broader than the relationship that companies or organisations have with their customers who are carers. It includes a positive culture that supports and understands caring, practice to support colleagues who are juggling work and unpaid care and aligned corporate values.

We hope that the blueprint provides a framework for companies to improve and update their work to support carers. Carers UK will continue work with companies and organisations to develop this blueprint and to encourage positive action to support carers.

Thank you to British Gas for their support with this work.