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Additional support in work

As well as your statutory rights in work there might be additional support you can get to help you juggle work and care.

You might have contractual rights which can be more generous that your statutory rights and/or you might find that your workplace has support for carers in place.

There might also be support that you and/or the person you are looking after could get, which might put your mind at ease whilst you are in work – for example a care worker for the person you are looking after so you know that they are safe.

Note: For a summary of the statutory rights in work which may be of interest to you as a carer you can download our factsheet here.


Telling your employer about your caring role

It is your choice whether to tell your employer about your caring role or not.

There might be extra support for carers in your workplace, and so even if you haven’t told your employer about your caring role, it would still be worth finding out what extra support, if any, might be available.

To find out whether there is a carer’s policy or any extra support for carers in your workplace, you could check your contract of employment, staff handbook, HR policies or letter of appointment.

If there is a carer’s policy then what support it might offer will depend on your workplace, however some carer’s policies offer things such as:

  • carers leave (paid or unpaid)
  • time off to accompany the person you are looking after to appointments (paid or unpaid)
  • a carers support group or carers contact
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Telling other staff about your caring role

Colleagues can be very supportive, and it may help simply to discuss your situation with someone you can trust at work.

You may find that other colleagues also have caring responsibilities, and that together you are more able to talk to your employer about how you can be supported, such as setting up a support group or employee network.

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Getting support for you and/or the person you are looking after whilst you are in work

If you feel as though getting some additional support in place for the person you are looking after would help you to juggle work and care, then you could explore the following options.

Assessments from the local council/trust

You and the person you are looking after could get assessments from their local council/trust.

As assessment for the person you are looking after would look at their care and support needs. Some examples of the sort of support that might be an outcome of an assessment for the person you are looking after include a care worker, a place at a day centre, meals delivered to their home, equipment and technology to help around the home and adaptations to the home. Depending on the income and capital of the person you are looking after, they might need to contribute towards, or pay the full cost of, any support. For some further information on assessments for the person you are looking after you can see the section of our website called 'needs assessment'.

As assessment for you as a carer would look at your caring role, and whether you need any support in this role. For some further information on assessments for you as a carer you can see the section of our website called 'carer's assessment'.

Arranging care and support privately

If you would rather arrange care and support privately, then you could see if your local council/trust has a list of approved care providers in the area. You could also search on the following websites:

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