Our culture
Our vision is for a society that recognises, values and supports unpaid carers. 2025 marks our 60th anniversary and our theme, Equality: today and tomorrow recognises our culture. Employee wellbeing and diversity, inclusion, equality and equity are the forefront of our culture.
Working at Carers UK, you can expect to work in a welcoming, supportive and inclusive environment, where work life balance is prioritised and flexible and hybrid working arrangements are on the table from day one. Currently, 36% of our employees work part time and/or flexible hours.
We strive to create a workplace where our colleagues and volunteers can truly be their authentic selves and feel that they belong. This is why we constantly seek to ensure that all voices are heard through annual EDI surveys and annual engagement surveys. 57% of our employees responded to our last engagement survey, and this told us that over 81% of our employees feel proud to work for Carers UK, and 73% recommended Carers UK as a great place to work.
You can read some our employee testimonials in the Recruitment Pack.
We are passionate about diversity and inclusion and offering equal opportunities. We positively and actively welcome applications from everyone. We strive for our staff group to reflect our stakeholders and the society that we serve. We continue to see progress in both attracting and recruiting a diverse workforce. 42% of our employees have caring responsibilities and 15% have said that they have a disability.
Our annual EDI survey also told us that 89% of employees feel that they can bring their whole selves to work. This is based on a 75% response rate.
Recognition is also an important part of our culture, and we live and breathe our values, which is why we have a colleague led values recognition scheme to recognise our colleagues' achievements and dedication.
We are proud to be an Employers for Carers and Carer Positive Member. We are level 3 Carer Confident Ambassador and have achieved the Disability Confident Employer Accreditation. We have signed the Menopause Pledge, and we are a Real Living Wage Employer.
Wellbeing benefits
- A free Health Cash Plan offering a 24/7 unlimited and confidential support, advice and information line, including access to structured counselling, plus, a 24/7 free and unlimited, confidential GP doctor line
- A commitment to employee wellbeing including access to the Wisdom wellbeing app, via a free Health Cash plan; access to the MyStrength wellbeing app via our life insurance provider and
- Wellbeing Wednesdays.
- Workplace Mental Health First Aiders, with regular wellbeing reminders and sessions.
Time-off
- Generous annual leave allowance of 25 days plus bank holidays, rising with long service
- An additional three paid days off at Christmas
- Up to 10 days paid carers leave per year (pro rata)
- Two paid volunteer days per year
- TOIL (time off in lieu)
- Paid special leave.
Financial
- 6% employer contribution pension scheme, with tax and national insurance relief on employee contributions
- Cash back up to set limits for dental, optical and therapy treatments, plus kids cover via a free Health Cash Plan
- Cycle to work scheme after six months service
- Free life insurance scheme two times annual salary
- Organisational sick pay scheme
- Free annual flu vaccinations to employees who wish to use it
- Retail, restaurant and gym discounts via a free Health Cash Plan.
Learning and development
- A commitment to employee learning and development
- Thorough induction and onboarding programme
- Buddy scheme
- Full access to an online learning management system suite of e-learning courses for personal and professional development
- Diversity awareness emails and sessions
- Role specific training
- Mentoring scheme
- Full access to the digital resource for carers
- Appraisal scheme.
What else?
- Family friendly inclusive policies
- Four Equality, Diversity and Inclusion employee networking groups championed by our senior management team including LGBTQ+; Neurodiversity and Disability; Faith, Racial Equality and Culture; and Carers and Parents
- Social events including weekly quizzes
- Annual staff conference
- Monthly all staff meetings
- Values scheme
- Annual engagement surveys.
Current vacancies
Nations Trusts and Foundations Officer
Salary: £32,682 inclusive of ILWA
Location: 20 Great Dover Street, SE1 4LX (hybrid working)
Job type: Full-time, permanent
Income Generation Coordinator
Salary: £25,279 inclusive of ILWA
Location: 20 Great Dover Street, SE1 4LX (hybrid working)
Job type: Full-time, permanent
Communications and Marketing Manager
Salary: £40,896 inclusive of ILWA
Location: 20 Great Dover Street, SE1 4LX (hybrid working)
Job type: Full-time, permanent