As the UK's only national membership charity for carers, Carers UK is both a supportive community and a movement for change.
For the past 50 years we've been driven by carers raising their voices together to call for change and seek recognition and support.
Looking after someone can be a rewarding experience but it can also be lonely and bewildering. At these times, you need people around you who really understand caring.
That's where we come in.
We help each other by sharing experiences and offering support. Guided by a Board of Trustees that's primarily made up of carers, we're rooted in the real experiences of our members and we're here to make life better for carers.
Carers UK – your organisation
Carers UK has a history stretching back to the 1960s when a carer called Rev. Mary Webster founded the first ever carers' organisation. This organisation merged with another carers' organisation to form Carers UK. Over the years countless thousands of our members, as carers themselves, have fought for a better deal for carers and have helped to lead and shape the charity and ensure that Carers UK is truly led by carers.
How are we run?
Our constitution sets out how we must be run. As a membership organisation, carers vote to elect our Board of Trustees who act on their behalf. Two thirds of our Trustees must be carers or former carers. This ensures that our organisation is always run by people who understand what it is like to be a carer. It also gives us the flexibility to appoint a small proportion of Trustees who are not carers.
All of our Trustees bring a particular set of skills and experience. They are all volunteers and are all unpaid but between them they have a big responsibility to keep the organisation on track.
What are Carers UK’s priorities?
We regularly ask our members what issues matter most to them. We survey our membership to shape our campaign priorities, as well as helping to develop our future services.
Every few years we set a strategy, usually for 3-5 years, that guides our work into the future. Over our history our priorities have changed according to the challenges facing carers, but what has remained constant is that carers are at the heart of Carers UK, driving our work and leading us into the future.
Comments and complaints
Carers UK is committed to providing high quality activities and services. Whoever you deal with at Carers UK we expect you to be treated with courtesy and to find Carers UK friendly and welcoming.
We welcome your comments on any aspect of our work. When we have got things wrong, we will endeavour to put them right.
If you have a concern or you are dissatisfied with any aspect of Carers UK’s services or activities, we want to hear from you.