We innovate

Our expertise and insight drawn from carers’ experiences helps us find better ways to support carers. We work with local authorities and other organisations to improve services for carers throughout the UK.

Better services for carers

Carers rely on good quality services to help manage care alongside everything else.

We work with service providers to help them deliver support that makes life better for carers.

We provide expert training for health professionals, social workers and other frontline staff on topics such as community care law, carers’ rights and assessments.

Our training, whether delivered face to face or through e-learning, draws on our knowledge of carers’ experiences as well as our policy expertise.

Better employers for carers

Staying in work is a major challenge for the 3 million working carers.

With more than 70 organisations representing over a million employees, our Employers for Carers forum provides practical advice and assistance to help employers improve their understanding of carers and retain the carers in their workforce.

We have years of experience developing carer-friendly policy and practice with organisations such as British Gas, BT, PwC and the NHS.

Better products for carers

Technology can provide reassurance for carers and independence for the people we’re looking after, yet our research shows that fewer than 1 in 3 of us are currently using health and care technology.

We’re using our know-how to develop useful products and spread the message that technology can play its part in making life better for carers. 

We’re working with the Technology Strategy Board and innovative partners such as social business Unforgettable, not only to promote existing products and services that have the potential to make life better, but also to use our research with carers to shape future products. 

Our mobile and online app, Jointly, has been designed to make life a little easier for families who share care.