We are always looking for new ways to make carers' lives better. As part of this we work in partnership with a range of commercial and non-profit organisations. Find out more about our partners.
How we work with our partners
This charter outlines our commitment to developing products and services which meet carers' needs and are consistent with our values.
We choose partners to help us reach parts of society that we can’t get to on our own, so that we can help more carers. They might help us reach a geographical area, engage with a section of the population, or connect with more people online.
We draw on the expertise and resources of partners to help us identify and seek solutions to problems faced by carers, including developing and providing products and services.
Donations and partnerships with companies help fund our work, so that we can improve and expand our services and help more carers.
Our principles
We apply a set of principles when considering offering a product or service and selecting a partner to work with.
Our principles are to:
- Work with partners who share our vision of carers being respected, valued and supported.
- Offer good quality products and services that provide value for money and will help carers and their families.
- Involve carers in the research, development and testing of products and services.
- Use any money we make from the sale of products and services to fund our charitable work to improve carers’ lives.
- Make sure Carers UK’s policy and campaigning for carers and provision of independent information and advice are not compromised by any partnership.
- Work with partners to actively listen and respond to comments and suggestions from customers.
Latest updates

Carers UK responds to Guardian article reporting that the Government is considering compensation for carers hit by the Carer’s Allowance scandal
Helen Walker, Chief Executive at Carers UK, said:
“This is very good news to hear that the Government is discussing…

Carers UK's response to the 2024 NHS Adult Inpatient survey
Emily Holzhausen CBE, Director of Policy and Public Affairs responds to this recent survey.

Carers Rights Day theme announced
Carers UK has launched the theme for this year’s Carers Rights Day on Thursday 20 November 2025 which is ‘Know…

Rising numbers of unpaid carers say they need more support from the NHS
An increasing number of unpaid carers looking after family members or friends who are older, disabled or living with a…
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