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Carers UK and NHS England have teamed up to provide unpaid carers in England with information, support, and advice.  

NHS England is making Carers UK’s Digital Resource for Carers platform available to all carers in England.  

The platform is packed with e-learning, factsheets, guides and tools to help carers manage their caring responsibilities. It covers areas such as health and wellbeing, practical support for carers, help with finances, and information on carers’ rights - including rights at work. Carers can also find out how technology and home adaptations can help with caring and get free access to Carers UK's care coordination app Jointly, to help organise care. 

The Digital Resource for Carers platform is made available through NHS Integrated Care Boards (ICBs). Each ICB covers a geographical area and has a unique access code that carers in that area can use to access the platform for free.  


Sign up for your free account in three easy steps.
To get your access code, you will need to know the details of your ICB. Find your ICB and code below

  1. Click here and enter your postcode to find your ICB
  2. Now look up your ICB below to get your access code for the Digital Resource for Carers
  3. Finally, to access the free resources, sign up for your free account at  

Look up your local ICB

Your Integrated Care Board (ICB) will be listed under your local area - and this will show your FREE access code for the Digital Resource for Carers

Location Access code

Bedfordshire, Luton and Milton Keynes ICB


Cambridgeshire and Peterborough ICB


Hertfordshire and West Essex ICB


Mid and South Essex ICB


Norfolk and Waveney ICB


Suffolk and North East Essex ICB


Location Access code

North Central London ICB


North East London ICB


North West London ICB


South East London ICB


South West London ICB



Access code

Birmingham and Solihull ICB


Black Country ICB


Coventry and Warwickshire ICB


Derby and Derbyshire ICB


Herefordshire and Worcestershire ICB


Leicester, Leicestershire and Rutland ICB


Lincolnshire ICB


Northamptonshire ICB


Nottingham and Nottinghamshire ICB


Shropshire, Telford and Wrekin ICB


Staffordshire and Stoke-on-Trent ICB



Access code

Humber and North Yorkshire ICB


North East and North Cumbria ICS 


South Yorkshire ICS


West Yorkshire Health & Care Partnership



Access code

Cheshire and Merseyside ICB


Greater Manchester ICB


Lancashire and South Cumbria ICB



Access code

Buckinghamshire, Oxfordshire and Berkshire West ICB


Frimley ICB


Hampshire and Isle of Wight ICB


Kent and Medway ICB


Surrey Heartlands ICB


Sussex ICB



Access code

Bath and North East Somerset, Swindon and Wiltshire ICB


Bristol, North Somerset and South Gloucestershire ICB


Cornwall and The Isles Of Scilly ICB


Devon ICB


Dorset ICB


Gloucestershire ICB


Somerset ICB


Answers to your questions

If you have questions about the Digital Resource for Carers or our work with NHS England, check out our answers to frequently asked questions below.


Developed with the specialist knowledge of Carers UK, the Digital Resource for Carers is an online platform packed with e-learning, factsheets, guides and tools giving carers access to useful information and support resources to help them manage their caring responsibilities.

Through the Digital Resource for Carers, carers can also get free access to Carers UK’s app, Jointly,  which combines group messaging, to-do lists and other useful features, including medication lists, calendar, notes to help manage someone’s care. Find a full list of questions and answers about Jointly here:

The Digital Resource for Carers, has been developed by Carers UK and is delivered to carers for free through subscribing organisations. Each organisation is provided with a unique access code which can be made available to their beneficiaries who are carers (for example people in a locality). Carers can then use this code to create an account and access the resources for free.

The Digital Resource for Carers also hosts a number of e-learning courses. Having a user account enabled the platform to record progress made so a user can pick up where they left off.

Carers UK is committed to protecting personal information and being transparent about what we do with it, no matter how individuals and organisations interact with us. We will only use information shared with us for the purposes for which it was obtained. We will not, under any circumstances, sell or share personal information with any third party for their own purposes, and our users will not receive marketing from any other companies, charities or other organisations as a result of giving details to us. We also use technical and corporate organisational safeguards to ensure that personal information is secure. When users submit an account deletion requests, we follow a deletion policy to make sure that all data related to a user account is safely and completely removed from our servers. Carers UK will provide subscribing organisations periodically with anonymised statistics on access and use. We will never provide personal data or personally identifiable information for any individual user accessing and using our Website and Service. See our full Terms of Service and Privacy Policy.

Carers UK offers a direct technical support function which users can access through the Digital Resource platform and the Jointly app. User queries will never be directed at the commissioning bodies but will be directly managed and resolved by Carers UK.



"I am lucky that I am one of four siblings who are all sharing the caring responsibilities for our Mum. To have an app like Jointly that we can all access, collaborate on, and also (at earlier stages of Mum’s dementia) for Mum to contribute to was amazing".

Jointly user


"The amount of useful material in the Digital Resources is fantastic. As carers, we’re often bombarded with pamphlets and information, and it’s difficult to know what’s relevant for our individual needs. The Carers UK library of info presents things simply and in a digestible way. Particularly in the early days of being a carer –it’s a very emotional time so it’s not easy to be rational and think clearly. I was easily overwhelmed and was worrying that I wasn’t doing enough or the right things to support Mum".

Digital Resource for Carers user

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