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Track The Act, Carers Wales' monitoring and evaluation of the Social Services and Well-being (Wales) Act 2014 on carers rights, has returned after a three-year hiatus. 
Track The Act is your chance to tell us how your rights as a carer in Wales are working for you and how this affects your life. 


We are pleased to have brought back Track The Act to look at how much the landscape has changed since the pandemic and how carer support has been affected.

We are asking you, the carers of Wales, to tell us whether you have seen or received information about caring in your local community. Whether you have received advice to support you in your caring role and if you have been involved in activities and support run in your local community. We also would like to know about your experience with Carers' Needs Assessments and what kind of personal support you currently have as a carer.

Most importantly, we want to know how you feel your rights are being enacted and how you would like to see carer provision supplied moving forward.

Track The Act is a national survey for unpaid carers in Wales that monitors their rights of the Social Services and Well-being (Wales) Act 2014.

This legislation, which became active law in April 2016, was the first time that unpaid carers rights were fully devolved to the Welsh Government.

Carers Wales launched Track The Act as the law came into force to monitor how the Act was implemented with the support of carers experiences through the survey.

The report generated by Carers Wales has two distinct tracks. Firstly, there is the carer survey where carers can tell us exactly what it is like to be a carer in Wales and what good and bad experiences they have had. Secondly, we right to every Local Authority (Council) and Health Board and ask about their statistics in relation to unpaid carers alongside the successes and challenges in enacting carers' rights to create a fully rounded impression of how the Act is, and is not, working.

Fill in the survey.

The survey is run on Surveymonkey and will take between 20 and 30 minutes to complete.

Track The Act was withdrawn in March 2020 due to the coronavirus pandemic that overran the world.

Emergency measures during the following time period meant that the Act could not be fairly or consistently monitored. 

This is why Carers Wales have brought it back for the financial year 2023-24 after all the restrictions have been lifted.

This also makes this Track The Act vital as the landscape of unpaid care has changed so much in that time. 

This survey is the only deep dive into devolved carers' rights in Wales and is exclusively connected to the legislation that governs their rights.

This means every question relates directly to the core rights of Welsh carers therefore giving a greater insight into where carers' rights are not being upheld.


Yes, we want to here more of your thoughts and ideas.

Carers are the experts on being carers so, alongside the key data on how many carers are receiving their rights, we want you to tell us what is and is not working and what you would do differently to make things better.

Yes, there is a link on the main page or you can just click here.

Read Previous Track The Acts

Find out what Carers Wales has discovered previously.

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