Skip to the content
Choose your content
UK NI Scotland Wales

Join us Login Forum Media centre
Choose your content
UK NI Scotland Wales

We are really proud of the achievements of our Listening Support Service, and to have been able to provide a lifeline for many carers during some challenging years. 

Sadly, due to funding coming to an end and in light of the challenging financial landscape, we have taken the difficult decision to close the Listening Support Service.

We thank our committed volunteers and generous supporters for all they have done to enable us to provide emotional listening support for carers.

We understand that the closure of the service will be disappointing to many carers. If you need someone to talk to, we have information on other organisations who can provide emotional support:

  • Samaritans, who are available 24/7 for anybody who needs a listening ear. They can be telephoned on 116 123 or emailed on jo@samaritans.org
  • Shout, a text-based service for when you’re struggling to cope and need to talk, available 24/7. Text ‘SHOUT’ to 85258.  
  • Hub of Hope – This national database brings together local community and charity groups and services, as well as local NHS services, which can support your mental wellbeing. 
  • For carers in Wales, C.A.L.L. can provide emotional support in both English and Welsh. They are available 24/7 by telephoning 0800 132 737 or by texting ‘help’ to 81066

Your local carer’s centre may also be able to talk to you about what emotional and mental health support is available in your area.  Search our directory.

If you are concerned about your mental and emotional wellbeing, you can discuss this with your GP.  It is also possible to access Talking Therapies via the NHS.

More details of Carers UK support and services can be found on our support for carers page. You can also speak to other carers and find mutual support at our weekly Care for a Cuppa chats on Zoom.

Latest updates

Press Release
Dummy image
MPs and Peers launch survey to gather unpaid carers’ views on their call for a new National Carers Strategy
08 February 24

A cross-party group of MPs and Peers have today launched a new survey to gather the views of unpaid carers…

Press Release
Dummy image
Coalition of Carers Organisations statement on Stormont restoration
31 January 24

Coalition of Carers Organisations statement on the significant damage of political stalemate to unpaid carers in Northern Ireland.

Press Release
Dummy image
Carers ‘hammered’ by cost of living crisis need benefits reform from new Assembly, charity warns
31 January 24

Carers NI response to new research from Deloitte showing that addressing the cost of living crisis is the top priority…

News
Dummy image
Creative Shootout winning agency MullenLowe picked to lead high-profile unpaid carers awareness campaign.
26 January 24

MullenLowe will work with Carers UK on a campaign, launching later in the year, aiming to halve the time it…

Got a question about caring?

Every day we hear from people who need help with looking after a friend or family member

Become a member for free

Joining Carers UK is free and takes just a few minutes.

Back to top