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About The Act

The Social Services and Well-being (Wales) Act came into force on 6 April 2016. It replaced the majority of previous community care legislation and promised to transform the way that social services are delivered in Wales.

The Act includes:

  • A new broader definition of a carer 
    Previously, you were you not covered by legislation unless you were providing a 'substantial amount of care on a regular basis'. By removing this definition, the new Act will now include more carers – such as people who are caring for someone at an earlier stage or for shorter amounts of time. This means more carers will be able to access information, advice and assistance from their local authority.
  • A new duty on local authorities to offer carer needs assessments
    You used to have to request a carer’s assessment to look at the help you need to continue caring. Now local authorities must let people who are caring know that they are entitled to have a carer needs assessment.
  • A new duty on local authorities to meet the needs of a carer following assessment, depending on eligibility
    Previously, there was no legal duty on a local authority to meet a carer’s needs following an assessment. Now, for the first time, there is a legal duty on local authorities to meet a carer's eligible needs following a carer needs assessment.

Under the Act, local authorities now must ensure they have information, advice and assistance services in place and clearly signposted so carers can get the right information at the right time.

The Act also encourages greater access to a range of community based preventative services. This means the local authority must make sure there are a wide range of relevant community services and activities available in the local area for information services to signpost people to.

Read more about the Act in our fully updated factsheet »

Why Track The Act?


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