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Press Release: DVLA has become the first member of the Wales Hub of Employers for Carers

16 August 2018

DVLA leading the way in becoming a carer friendly employer

DVLA has become the first member of the Wales Hub of Employers for Carers.  Carers Wales launched the membership programme called Employers for Carers – a service aimed at creating carer-friendly workplaces in June 2018.

Backed by Welsh Government, the Wales Hub of Employers for Carers delivers hands-on advice to employers on how to support the estimated 1 in 9 of their workforce who are carers in Wales, many of whom struggle to combine work with caring for friends or family members who are ill, frail or have a disability.

There is a great need for this service almost half (47%) of carers in Wales surveyed in the 2017 State of Caring report had given up work completely to care.  There are currently more than 180,000 carers in employment in Wales so it is critical for employers to consider the impact this has on the individual and support them so that they can stay in the workforce.  Keeping more carers in work has a triple benefit; for the carer ensuring they have a life outside caring, the business by retaining valued and experienced employees and the economy by having more people in work. 

Louise White, HR and Estates Director, DVLA says:

“DVLA launched a carers’ network at the start of 2017.  Before we set up the network, we wrote out to the organisation to gauge interest, there was an unprecedented response of over 400 positive replies.  We understood that we needed to act quickly and introduced the carers network with regular coffee mornings and lunchtime drop in sessions where colleagues could come together and share information and gain practical support from the carers’ network team.  We are also reviewing our policies and introducing a flexible working pilot.

DVLA has joined Employers for Carers to support us in expanding this support of carers in the workplace even further. Feedback from carers on what we have introduced so far is very positive and the business has benefitted through measurable increased productivity and reduced absenteeism.  DVLA anticipate the benefits to far outstrip any investment cost and is looking forward to working with Carers Wales” 

Sara Williams, Manager of Employers for Carers, Wales Hub says:

“We are thrilled that DVLA have joined Employers for Carers.  As one of the largest employers in Swansea employing over 6,000 staff; their choice to become a carer friendly organisation will have a fantastic impact on their employees juggling work and care.  DVLA have already set up an effective internal carers’ network and through their membership we hope to help them expand upon this and offer carers awareness training across the organisation. 

“We anticipate the move to becoming a carer friendly employer to have fantastic benefits for the DVLA. Carers are most likely to be required by their dependents within the age range 45-64; an age when that employee has huge work experience. If they leave because of not being able to juggle work and care it can cost up to a year of that employee’s salary to recruit and retrain someone new, by becoming carer friendly an employer can support and therefore retain those valued members of their work force.” 

Details on how to join can be found on the website email: This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling 029 2081 1370



Notes to editors:

  1. Employers for Carers, Wales Hub is a group of employers committed to working carers supported by the specialist knowledge of Carers UK and funded by Welsh Government. Its key purpose is to ensure employers have the support to retain employees with caring responsibilities. EfC Wales hub offers:
  • Practical guides on supporting carers in their workforce.
  • Guidance from other employers on what works for them.
  • Expert consultancy and training services.
  • The latest information on legal changes and employment policy.

For more details about Employers for Carers, Wales Hub, how to join and what services are available please visit, email This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 029 2081 1370.


  1. Carers Wales- Carers give so much to society, yet as a consequence of caring they experience ill health, poverty and discrimination. Carers Wales is an organisation of carers fighting to end this injustice by:
  • campaigning for the changes that make a real difference for carers
  • providing information and advice to carers about their rights and how to get support
  • mobilising carers and supporters to influence decision-makers
  • gathering hard evidence about what needs to change
  • transforming the understanding of caring so that carers are valued and not discriminated against.

For more details about Carers Wales visit

Carers EFC logo English landscape small                  funded by logo landscape                          DVLA

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