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Meet The Team

Carers Wales has a complement of ten staff who cover the whole of Wales.

Claire Morgan – Director

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Claire joined Carers Wales as Director in July 2017. Claire was previously at Age Cymru where she was Director of Operations for more than 5 years. 

Claire campaigns within the Welsh Government and with other public, private and third sector partners in Wales, to increase recognition of the 400,000 carers saving the Welsh economy £8 billion a year and ensure they get the support needed to continue to making such a vital contribution.

Claire has worked in Wales and England in community development, business start up and economic development

Beth Evans – Policy Manager

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Beth took up her post in June 2006 having been previously employed by Rhondda Cynon Taf Council, the Disability Rights Commission, Disability Wales and the Equal Opportunities Commission. A key part of her role is to inform and advise carers, professionals and policy makers about carers’ rights and legal entitlements and keep abreast of policy changes that may affect carers on a Wales and National level. 

Jake Smith - Policy Officer


Jake develops and conveys Welsh policy positions and supports carers to shape services across Wales. He joined Carers Wales in October 2020. Jake has been a national representative of students, a charity trustee and worked in higher education and third sector roles alongside a Cardiff University Master’s in Public Policy.

Edward Grace - Campaigns and Communications Officer

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Edward joined the Carer Wales in 2016 and develops and implements communications strategies across the team. He also has a key role in our annual campaigns like Carers Week and Carers Rights Day.

Edward is also a carer for his partner and child.  

Emily Ellis - Information Development Officer


Emily maintains and develops information and advice resources and wellbeing content for Carers Wales. She previously worked to support people living with mental health conditions and brain injuries, before transitioning to freelance writing and content work. She graduated from Cardiff University in September 2020 with an MA in Magazine Journalism.

Katelyn Burch - Volunteer and Carer Support Officer

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Katelyn joined Carers Wales in April 2022 after completing a degree in health and social care management and previously working for a County Voluntary Council as a volunteer coordinator. This involved supporting volunteers, volunteer managers and small third sector organisations. As our volunteer and carer support officer in Wales, she co-ordinates the in-person and online outreach support sessions for carers and organises the recruitment and support of volunteers at Carers Wales

Natalie Marchant - Listening Support Officer


Natalie joined Carers Wales in October 2020 to work on the development, promotion and delivery of the Listening Support Service. This service provides bi-lingual, emotional support to unpaid carers. Natalie also ensures the volunteers are supported with training, regular check-in calls & ongoing support.

 Jane Healey - Employers for Carers Wales Hub Manager

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Jane joined in August 2020 and is responsible for Employers for Carers Memberships Wales.  She has a wealth of experience in sales and customer experience roles for a variety of companies in the UK.  These roles have been both face-to-face customer roles and management of sales teams.  

Catherine Reynolds - Employers for Carers Wales Officer

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Catherine started working for Carers Wales in November 2021 and is working as an Employers for Carers Officer. She has a background working in Higher Education with roles including events, outreach, careers, employer engagement and networking.

Jo Coles - Administrator

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Jo joined Carers Wales in February 2019. She is a qualified accountant and has worked in the private and public sector. She is responsible for office admin, keeping accurate financial records, assisting in the preparation of financial management information, supporting the Wales committees and networks.

Jo joined Carers Wales after a break from work to look after her young family and caring for her father during a period of ill health.

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