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Meet The Team

Carers Wales has a complement of eleven staff who cover the whole of Wales.

Claire Morgan – Director

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Claire joined Carers Wales as Director in July 2017. Claire was previously at Age Cymru where she was Director of Operations for more than 5 years. 

Claire campaigns within the Welsh Government and with other public, private and third sector partners in Wales, to increase recognition of the 400,000 carers saving the Welsh economy £8 billion a year and ensure they get the support needed to continue to making such a vital contribution.

Claire has worked in Wales and England in community development, business start up and economic development

Beth Evans – Policy Manager

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Beth took up her post in June 2006 having been previously employed by Rhondda Cynon Taf Council, the Disability Rights Commission, Disability Wales and the Equal Opportunities Commission. A key part of her role is to inform and advise carers, professionals and policy makers about carers’ rights and legal entitlements and keep abreast of policy changes that may affect carers on a Wales and National level. 

Jake Smith - Policy Officer


Jake develops and conveys Welsh policy positions and supports carers to shape services across Wales. He joined Carers Wales in October 2020. Jake has been a national representative of students, a charity trustee and worked in higher education and third sector roles alongside a Cardiff University Master’s in Public Policy.

Emily Ellis - Information Development Officer


Emily maintains and develops information and advice resources and wellbeing content for Carers Wales. She previously worked to support people living with mental health conditions and brain injuries, before transitioning to freelance writing and content work. She graduated from Cardiff University in September 2020 with an MA in Magazine Journalism.

Dawn Owen - Engagement and Volunteering Officer - North & Mid Wales

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Dawn joined Carers Wales in January 2018 and was previously with Tenovus Cancer Care for 4 years, where she worked as a Welfare Benefits Advisor for patients and their families who were or had been touched by cancer and provided a holistic service with the aim of getting the best income replacement for them.

Dawn works with our volunteer network and our outreach activities which engage local community groups and services. This helps others enhance the lives of carers. 

This is primarily achieved by supporting our volunteers to reach out to carers in their communities to ensure people recognise themselves as carers, Carers Wales is visible and carers know where to go for support.

Amber Powell - Engagement and Volunteering Officer -  South & Mid Wales

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Joined Carers Wales in October 2018.  Engaging with community groups and working with volunteer networks.

Worked in charities since 2012 including The Royal British Legion, Ramblers Cymru and Age Cymru.

Cared for mother who had MS and now for father who has dementia

Natalie Marchant - Listening Support Officer


Natalie joined Carers Wales in October 2020 to work on the development, promotion and delivery of the Listening Support Service. This service provides bi-lingual, emotional support to unpaid carers. Natalie also ensures the volunteers are supported with training, regular check-in calls & ongoing support.

 Jane Healey - Employers for Carers Wales Hub Manager

 Jane Healey

Jane joined in August 2020 and is responsible for Employers for Carers Memberships Wales.  She has a wealth of experience in sales and customer experience roles for a variety of companies in the UK.  These roles have been both face-to-face customer roles and management of sales teams.  

Jo Coles - Administrator

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Jo joined Carers Wales in February 2019. She is a qualified accountant and has worked in the private and public sector. She is responsible for office admin, keeping accurate financial records, assisting in the preparation of financial management information, supporting the Wales committees and networks.

Jo joined Carers Wales after a break from work to look after her young family and caring for her father during a period of ill health.

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