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Smart Meters

Carers Scotland has teamed up again with Smart Energy GB to help with the smart meter rollout across Scotland, to raise awareness of and promote the advantages of smart meters to carers. 


What is a smart meter?

Smart meters are the new generation of gas and electricity meters which will replace the traditional meters in our homes. Every home in Scotland will be offered a smart meter by their energy supplier, free of charge, between now and 2020.

What are the advantages of getting a smart meter?

  • Helps you stay more in control of your energy use and save money. Your free in-home display will show you how much energy you’re using, as you use it, and what it is costing in pounds and pence.
  • Better see what appliances are using the most energy and when, so you can make money saving changes, e.g doing washings at different times of the day or switching off unused lights.
  • Your bills will be accurate rather than estimated
  • No more manual meter readings, which can be difficult and stressful for more vulnerable customers.
  • If you are a prepay customer, you can see how much credit you have left and you can top up online or via mobile phone at any time, as well as in person at a local shop.
  • Smart meters will make switching between suppliers, or between credit and prepay, quicker and easier, giving you the best tariffs.

Further information on the benefits of smart meters, what they are and how they work, is available on the Smart Energy GB website.

Carer stories

Lynn, a carer for her husband, has a smart meter. Read her story here.

Geoff, a carer for his wife, got a smart meter last year. Read more here

How do i get one?

You don't need the internet in your home to get a smart meter - it operates using radio waves – just like your TV.

Simply contact your energy supplier and the energy supplier of the person you are caring for if they live independently. Or select your supplier from this list and register your (and your loved one's) interest in getting one.

Getting help and support with your energy usage

77% of carers face higher utility bills. This could be because they need to keep the heating on to help the person they care for, or because they are frequently using electrical appliances and equipment, such as washing machines and electric wheelchairs.

Smart meters will show you how and when you use energy and what it is costing. If your caring role means you can’t make money saving changes, use your smart meter data as evidence of how caring is impacting your fuel bills and see if you are eligible for grants, subsidies or support.

The Energy Savings Trust provides a range of information, tips and advice on energy-saving support (including smart meters) and help you may be entitled to if you are struggling with your fuel bills. Freephone 0808 808 2282 for free, expert advice or visit the Energy Savings Trust website.

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