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Consultation Response

NCO response to Scottish Ambulance Service initiative consultation

by Fiona Collie 08 March 2021

The National Carer Organisations response to the Scottish Ambulance Service initiative to improve patients’ care journey after a fall with no injury.

Scottish Ambulance Services crews can refer patients in need to community services where A&E visit is not required. They often hear from patients and carers that they do not wish to attend A&E but have called 999 for fear of injury due to a fall. A high number of those who have fallen and have been taken to A&E are found to be then discharged the same day or soon after. Therefore, The Scottish Ambulance Service is keen to improve referral and treatment options and offer patients the right service for them and their individual needs. Often this can be referral to community services and not attending A&E.

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