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Carers UK raises the alarm as more carers struggle to access enough support and more go without social contact

07 October 2015

Responding to the publication of the Health and Social Care Information Centre’s (HSCIC) Measures from the Adult Social Care Outcomes Framework, England 2014-15*, Carers UK warns of the potentially devastating consequences for society if public services don't support carers.

Key findings from the report (all of which are statistically significant) include*:

  • Carer reported quality of life has decreased from 8.1 in 2012-13 to 7.9 in 2014-15
  • The overall satisfaction of carers with social services has dropped from 43% in 2012-13 to 41% in 2014-15
  • 39% of carers reported having as much social contact as they would like, compared to 41% in 2012-13
  • 66% of carers in England find it easy to find information about services, a reduction from 69% in 2012-13

Heléna Herklots, Chief Executive of Carers UK, says:

“There are 5.4 million people currently caring for a disabled, older or seriously-ill loved one in England. These figures shows that carers are finding it harder to find support and a higher proportion are unable to get the services they need.


"Our research with 5000 carers found that 8 in 10 report being isolated as a result of their caring role – finding it difficult to get the support and time they need to maintain relationships and get out of the house.  Isolation has serious consequences for the mental and wellbeing of carers and their ability to sustain their caring role. These new figures show that increasing numbers of carers are saying they aren't getting enough social contact suggesting carers are becoming more and more isolated. 


"Carers on the ground are finding it increasingly difficult to access already tightly rationed support services available to them due to the £1.6 billion funding gap, identified by the Local Government Association, in adult social care services this year alone. With the new rights to assessment and support for carers in the Care Act 2014 now being implemented across England, there is a real opportunity to reverse this decline in support for carers. At the forthcoming Spending Review, the Treasury must ensure there is enough funding for our social care system to make the new rights a reality.”

Full results of the HSCIC ASCOF data release are available at

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