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Advice on agency care - Carers UK Forum

Advice on agency care

Share your ideas about the practical side of caring.
Well social care have agreed to fund the gap in hours since S's day support package was cut.

(The cost of care had risen and as a result college cut the length of their day so that everyone stayed within their budgets... If they'd let us all know earlier we could have all fought for the YP's budgets to rise accordingly, to maintain the funding for their assessed needs.)

However as the service is now shorter, having sufficient money is not a solution to the reduction in hours, so social care offered us DP or "Care visits." DPs are only any good if you have some one to pay them to, so I have had to opt for the latter. Apparently we get no choice over the agency, social care select one for us. Well, I don't think this is necessarily right, but am prepared to try the allocated agency before making another fuss (and am hoping to be pleasantly surprised,)

My questions
I have stated that the agency need to appreciate that S can't cope with lots of different care workers, they need experience of autism and that they must be punctual so there is no gap in care.

Basically, S will be anxious at first because in effect it will feel as if his bus is late (which it will be.) He is used to leaving the same time as me. He will be waiting 25 to 40 mins. As I think this will feel a long time for him, the time will have to be structured and the care worker will need to help him to follow a schedule.

The social worker wants to know if S requires help with personal care/ meal prep or a sitting service.
Q1 What do you think? I'm worried they won't have the skills required.

I'm nervous about having someone I don't know in the house and about them locking up properly, not letting the cat out etc
Q2 would you get them to lock up after he has gone and post the key through the letterbox or lock up as S leaves and put the key in his college bag? (I'll be there to let them in.)

Any other tips greatly received.

Hi Melly.

One thought following another thread ... DPs payable to family members ... special circumstances.

Any use in your own situation in solving a future problem ?
Hi Kelly
What a dilemma for you. As far as the key to the house. One of those key holders with a chosen number outside? Only for use when you leave, not to let themselves in. Not ideal I know. Otherwise post the keys. It may bother S if he knows he has the house key.
Maybe poppy will have to be in a room where the door is shut?
What would be ideal for S to be doing whilst with the agency staff? Something that he could do each day with them. They really will have to have experience with autism won't they.
Not much help to you, but can't think of anything else at the moment
((( Hugs)))
Hmm, I'd say the opposite, or some third option, for the key. If it is posted back through the letter box it cannot be accessed in an emergency, or reaccessed.
We had this one year when neighbours were feeding cats while we were away in in the last morning they posted key though letter box but then our flight was delayed over 24 hours and no one could get in. Luckily cats could come and go cat flap but it was still a worry, and what if we had been delayed longer?

Well done on getting the funding.

Could DP not be used for paying a student in a relative discipline to cover that gap, it's only Mon-Fri term time isn't it? They'd be well under tax ni and pension limits
Just a thought

Xx MrsA
Chris, I need someone else to care for S at that time because I juggle work and caring and have to leave for school before he is collected for college.

Pet, I did consider a key safe, but was trying to explore a nonDIY option! Poppy couldn't be shut in a room all day - she'd go loopy. She'd only run out if the front door was left open ... which it could be if the care worker left the front door open whilst taking S out to his bus. I think they do need to be experienced in autism as they wont be able to spend time with the both of us learning strategies.

Mrs A, hadn't thought of that problem with the key, but suppose S left something in the house and needed to get it... I suppose there could be an emergency key in his bag or else a key safe, as Pet said. Although DP would enable choice I need this person to start as soon as the money is in place. I had big problems finding the lovely A who looked after S after college until I came home. She then became poorly and finding a replacement was even harder. This has put me off DP as the onus is on me to recruit someone and that's not easy at the hours I need.

Melly, definitely a key safe. Only one or two screws, can be mounted on the wall if no timber door frame. Ideally out of sight of casual visitors. Ask SSD to supply and fit it as part of the support for your caring role.
Definitely autism experienced, remember it's now their job to first find someone suitable, what it costs is their problem.
I have found tbat M's last assessment was all about support he needed with specific tasks. This was the assessment I told them was a load of cr*p, as he shouldn't be left alone.
Can they not understand that a sitting service is hardly appropriate as he isn't a frail little old lady?!
I sometimes wonder how much experience of LD our local team have, yours doesn't sound any better.
Hi BB,

a key safe it is then.

I'm hoping it will be an agency that supports though with autism and learning difficulties.

Our LD team is hopeless, as was the disabled childrens team. It seems knowledge of special needs isn't a requirement for people joining the team! The assessments definitely aren't fit for purpose.

Definitely a key safe, Melly, My mum's was fitted by the company who provided it with no fuss. All carers are very experienced in using them and, even though she lived in a high crime area, it was never tampered with. In fact we were told by the Police that even experienced burglars found them difficult to crack. In fact, I am considering getting one myself as I think it may be safer than leaving a key with a neighbour.

Can't help with the other issues, Melly. All depends on the carers and their attiude, I fear. Fingers firmly crossed for you.