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Carers UK Forum • Faxed Medication to Chemist
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Faxed Medication to Chemist

Posted: Tue May 08, 2007 2:50 pm
by amy green
You may know that you can be prescribed medication, over the phone, by a doctor doing an "out of hours" surgery rota. When they phone you back, saying that the medication will be faxed to a chemist please check that the fax will contain the prescribed items, e.g. if more than one medicine. (The thought never occurred to me that there might be an omission).

Recently I was in an exasperating position (having managed to get to the chemist before closing) of being told that they were only faxed one (of the 2 prescribed) medication. (I was trying to treat my mum's suddenly more painful, infected case of shingles). The chemist phoned the doctor who (apparently) didn't confirm the 2nd medicine. Desperate and in tears I left. The pharmacist managed to catch me (outside the building) to say she'd just got a second fax for the other item.....

Hi Amy Thanks for the info

Posted: Tue May 08, 2007 4:29 pm
by Maryann
Hi Amy

Thanks for the info will be good to know! Awful that they had you in tears from their lack of communciation to one another, good that you got it sorted in the end.

We use to be able to phone Mums monthly prescription through the doctors and then tell the chemist what i ordered and they would pick script up from doctors and delivery order to us. Now we have to bring it down to doctors or post it in, nearly every month they get it wrong, so how they can say this system works better! Thankfully chemist still deliver which is a big help..

Take care
M x

faxed Medication

Posted: Thu Jul 19, 2007 9:05 pm
by Debbie
Hi Amy,

I have a problem everytime I take my husbands repeat prescriptions to the Doctors, they are supposed to do a 48hr service with a collect & delivery from the chemist & you can guarantte they get it wrong everytime. I now have been waiting 6 days for my husbands prescription to be delivered, because they either never have it ready at the Doctors or the chemist haven't delivered it.
My husband is housebound at the moment & I can't get out to collect the prescription otherwise I would go for it myself as it would be quicker.
He has just been appointed a CPN & he has told me he will now take over all this for me & make sure that in future my husband gets his medication the next day so I live in hope.
Take care Deb x

We get four weeks medication

Posted: Sat Jul 21, 2007 4:20 pm
by poppett
We get four weeks medication at a time and order it the week before it is due, just so we never run out.

Take care

Fax your doctor

Posted: Tue Jul 24, 2007 2:28 pm
by Guest
We used to be able to phone the doctor with prescriptions, they stopped this and have these stupid printed list things that you cant read and dont have all the meds on anyway so you have to write it on by hand.

We used to be able to fax the said printed list, they stopped that, ONE doctor objected it was too much work for him to have to check the fax machine every moring when he was on duty, none of the other GPs objected.

The chemist lets us take the stupid lists to them but its still a long way to have to go.

With you saying they have a fax at the chemist I wonder if they would accept a faxed request?

I will ask.


ps we live out in the sticks and its difficult to get to the chemist for variable quantity items as well as the regular stuff (over 50 different items per month)

Boots response was that they

Posted: Tue Jul 24, 2007 3:05 pm
by Guest
Boots response was that they could not accept a faxed prescription request.

Co-op chemist responded that they would be happy to accept a faxed copy of the request sheet.
Thats useful to know.

Otherwise I have to actually go to one or the other (and actually write the sheet by hand rather than on the PC, I have difficulties with handwriting/holding a pen) which takes valuable time out from my already hectic day! With parking it can take an hour simply to go to the docs and back! because of course my caree has to come with me...

All I have to do now is put a blank form on the PC that looks somethign like the script request form and we are setup!

Great! of course I still have to go pick the scripts up when they ready (please allow 72 hours for the chemist and 48 hours for the GP surgery) a week later...


Getting prescriptions

Posted: Tue Jul 24, 2007 5:53 pm
by cotula
Ian, lots of chemists deliver now, especially to the elderly, disabled and in rural areas. They often do not push this service, or they would have every idle bar-steward wanting them to deliver, so you need to ask. Here, Lloyds pick up prescriptions from the surgery and will deliver - I don't know if they accept faxes as I have not needed this.


Lloyds chemest will keep the

Posted: Tue Jul 24, 2007 9:44 pm
by 4chris
Lloyds chemest will keep the repeat slip.
Then you phone them the order. they take it to Drs then clact it make up order then deliver it to you. But you will have to fill out a form first.
hope this is of help.

No, none have delivery here,

Posted: Wed Jul 25, 2007 8:35 am
by Guest
No, none have delivery here, they would be at it all day and night as some live so far from chemist, like a 56 mile round trip on single track roads in some cases! The only thing they offer is by Taxi, which here means a minimum fare of £5.00 so no thanks!


sorry to hear that dont

Posted: Sun Jul 29, 2007 4:28 pm
by 4chris
sorry to hear that
dont now what else to say. Image