I'm a new carer for my mum as my dad died a few weeks ago. I'm experiencing a lot of difficulty in getting a care assessment for my mum. She is struggling to manage her home, struggles with paperwork and needs support to access health appointments. I live 200 miles away so I go up every weekend. North Lincolnshire council keep telling me as she can dress herself and use the microwave they won't do an assesssment. I think is incorrect and the Care Act states she is entitled to an assessment which looks at all aspects of her life. I am at the end of my tether dealing with the council. Any advice would be much appreciated. Thank you for reading.
You need to write a letter to the Director of Social Services for Lincolnshire, send Special Delivery, making a formal complaint, that mum needs help now as she has no one to help her (Don't say you go every weekend). Give details of her age, disability, disability benefits, etc.
This should do the trick, staff usually act promptly if their Director becomes involved as they see their career prospects being harmed!
If you'd like to tell us more about mum's situation, we can probably help.