Page 1 of 1

Waiting for desicion on Carers Allowance

Posted: Sun Jul 09, 2017 12:13 pm
by Isabell_1511
Hi everyone, :)

I applied for carers allowance on the 26th May but have had no reply, is there an email address I can contact them with in England ? I've tried repeatedly to phone them but it seems hopeless, I was on hold the other day for 35 minutes :shock: .
Hoping you can help, Isabell.

Re: Waiting for desicion on Carers Allowance

Posted: Sun Jul 09, 2017 1:06 pm
by susieq
Couldn't find an email address, only this

https://www.gov.uk/carers-allowance-unit

it has been reported by other members that it does seem to be taking longer than usual for claims to be currently processed, anything up to a couple of months. If your claim is approved it will be backdated.

Re: Waiting for desicion on Carers Allowance

Posted: Sun Jul 09, 2017 4:29 pm
by Isabell_1511
Thank you susieq :D I'll give it a try but I suppose if others are having to wait I'll have to take my turn.

Re: Waiting for desicion on Carers Allowance

Posted: Mon Jul 10, 2017 5:43 am
by Mick_1707
I waited 4 1/2 months but got it backdated.

Re: Waiting for desicion on Carers Allowance

Posted: Fri Jul 14, 2017 6:33 pm
by Isabell_1511
Just wanted to update this for anyone else waiting for a decision, got my letter today, it took 7 weeks which I suppose isnt to bad considering other peoples experiences, also got it backdated. I'm guessing my hubby will lose some of his PIP but at least I "exist" now :D