Waiting for desicion on Carers Allowance

[Isabell_1511]

Hi everyone,

I applied for carers allowance on the 26th May but have had no reply, is there an email address I can contact them with in England ? I've tried repeatedly to phone them but it seems hopeless, I was on hold the other day for 35 minutes .
Hoping you can help, Isabell.

[susieq]

Couldn't find an email address, only this

https://www.gov.uk/carers-allowance-unit

it has been reported by other members that it does seem to be taking longer than usual for claims to be currently processed, anything up to a couple of months. If your claim is approved it will be backdated.

[Isabell_1511]

Thank you susieq I'll give it a try but I suppose if others are having to wait I'll have to take my turn.

[Mick_1707]

I waited 4 1/2 months but got it backdated.

[Isabell_1511]

Just wanted to update this for anyone else waiting for a decision, got my letter today, it took 7 weeks which I suppose isnt to bad considering other peoples experiences, also got it backdated. I'm guessing my hubby will lose some of his PIP but at least I "exist" now