I'm not sure if this is the right place to ask for advice, but I think people here might have some knowledge of this issue.
My mum is in a nursing home; I cared for her and my dad at home for a while during 2020, before and after his death. She ran out of funds to pay her bill a while ago, until her property sells, and I've been dealing with social services for 4/5 months. It's been like stepping into the Twilight Zone! This has culminated in a social worker visiting my mum, for whom my brother and I have Lasting Power of Attorney for finance and health/welfare. We are sure mum has dementia, and in her recent care assessment by a social worker, this was mentioned and not challenged. He also made several comments that to anyone who knows anything about dementia make clear she is at least in the early stages. I emailed the social worker and said it wasn't on to visit my mum like this as he had upset her. The response was to send another social worker to see her yesterday. I've since received an email from the social worker telling me why she went to see my mum. My mum meanwhile really has no idea why but is confused and upset again. I'm angry.... Can social services just ignore our LPA like this?
Also, does anyone know if there are timescales LAs have to meet re the Deferred Payment Scheme? It took them 8 weeks to send me an application form and 15 weeks to do a care assessment of my mum, leaving us in a far worse pickle than we would have been if they'd acted sooner. I know there are budget cuts and there's Covid, but this is extreme. Looks like my original application just wasn't passed on to the right dept. And of course, no-one acknowledges fault or takes responsibility!
Thanks!
My mum is in a nursing home; I cared for her and my dad at home for a while during 2020, before and after his death. She ran out of funds to pay her bill a while ago, until her property sells, and I've been dealing with social services for 4/5 months. It's been like stepping into the Twilight Zone! This has culminated in a social worker visiting my mum, for whom my brother and I have Lasting Power of Attorney for finance and health/welfare. We are sure mum has dementia, and in her recent care assessment by a social worker, this was mentioned and not challenged. He also made several comments that to anyone who knows anything about dementia make clear she is at least in the early stages. I emailed the social worker and said it wasn't on to visit my mum like this as he had upset her. The response was to send another social worker to see her yesterday. I've since received an email from the social worker telling me why she went to see my mum. My mum meanwhile really has no idea why but is confused and upset again. I'm angry.... Can social services just ignore our LPA like this?
Also, does anyone know if there are timescales LAs have to meet re the Deferred Payment Scheme? It took them 8 weeks to send me an application form and 15 weeks to do a care assessment of my mum, leaving us in a far worse pickle than we would have been if they'd acted sooner. I know there are budget cuts and there's Covid, but this is extreme. Looks like my original application just wasn't passed on to the right dept. And of course, no-one acknowledges fault or takes responsibility!
Thanks!