I just received a statement regarding my daughter’s direct payments. any money that doesn’t get used (and during lockdown she was not able to go anywhere or use any services or go out with her PA) is clawed back. They call it a batch load reversal and they took back over £4000.
I feel if it’s my daughter’s PB it should stay in her account. I would like to know where the money they claw back actually goes.
I feel if it’s my daughter’s PB it should stay in her account. I would like to know where the money they claw back actually goes.