Just a quick update.
In the end I contacted the sociak care team and asked if the Director who helped and supported me with the false claims for repayments by their financial arm.
I decided to email the director and ask for her help which I felt a bit uncomfortable about having to bother her again. It's not her fault that the councils financial arm is incompetent, arrogant and don't care.
She has been sympathetic and supportive despite the problems created by her colleagues.
Yesterday I recieved a reply to my email saying the invoice will be cancelled again and I will get a letter from the head of social services to say there is no more money owing as I have requested. Her team and her colleagues let the care services down. I feel embarrassed to have to keep asking a director to sort out the morons in accounts.
But I know she is of her word and I feel much happier now knowing she will sort it out as she has on several occasions.
Comes to something when i have to turn down care and support that I need because their accounts team are a total mess and not fit for purpose to handle my care account. They are still exacerbating my multiple serious health problems and have been for well over 18 months.
As I said, "who is safeguarding vulnerable adults from the ongoing negligent actions of the care services?"
