I think I will. I was told by the Ombudsman my case was closed in July 2019 without my consent or them even sending a letter. They just went ahead and closed it and now using that as a benchmark to null and void my complaint letters I made. I also made a SAR and I found out it was indeed closed as the ombudsman said. I am now going down the legal route if i can find someone who will take it as hardly any solicitors will.

I mean imagine a vunrable person who doesn't know about benefit system and bank account they are millions and if there benefits were stopped without informing anyone it would be criminal, which is what has happened in my case.

Bowlingbun - what does the resource allocation system show? How long did you wait to get one?