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Direct Payments Increase Needs/Hours

Posted: Tue Mar 05, 2019 3:57 pm
by pipsy
Hello,

Has anyone who receives direct payments asked during their reassessment for more hours as needs have increased?

My social worker states once hours are set their set for life and if you ask for more hours they cut them? So, its best you don't ask?

Re: Direct Payments Increase Needs/Hours

Posted: Tue Mar 05, 2019 4:12 pm
by MrsAverage
Total balderdash

Send them an e-mail asking them to confirm your understanding of the conversation.
I bet they won't as they won't want it in writing

Re: Direct Payments Increase Needs/Hours

Posted: Tue Mar 05, 2019 4:24 pm
by bowlingbun
Never heard such a load of rubbish. Of course needs change, and for most, that will be an increase as a health issue worsens. Have you looked at the HCPC website to see if this person is registered as a qualified social worker?

Re: Direct Payments Increase Needs/Hours

Posted: Tue Mar 05, 2019 4:33 pm
by pipsy
I guess if they done that I would be on to the care commission and care ombudsman with complaints.