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Dads bank card - Carers UK Forum

Dads bank card

All about money
Anyone else think this is dodgy or is it just me I got a call from the manager of the care home my dads in she said he’d been asking about his money and if I had his bank card and if I did could I bring it with his PIN number to the care home why would I do that he’s got dementia he didn’t know how to use a cash point years ago when he didn’t have dementia which is why we went to the bank and got me named on his account so I could get money out when he needed it I’ve been thinking about this all night he can’t go out to get any money so why does she want me to take it there it’s been on lockdown for weeks she said she was talking to him about finances he’s got dementia he doesn’t know what money he has why isn’t she talking to me about it I just think it’s dodgy does anyone else or is it just me
It's illegal!

Just refuse and say you will report it to the Police. Any bona-fide manager would never ask this in the first place!

By the way, do you have power of Attorney for your Father and his finances? (not just named on his account)

Normally the bank will advise you regarding this anyway if you are being named on his account and having access.

If there are funding issues the home has to approach you directly.
Tracey
It's DODGY!
My husband was frantic about his bank card, wallet, car keys when he 1st went into the nursing home. I found an out of date card, some keys from years ago, and attached his bits and pieces from his key ring to it.Fortunately this satisfied him as long as they were in his sight. Eventually he forgot about them. I'm saying this, because it's common for dementia suffered to want things like these ( women with handbags). I don't know if your Dad is wanting the security in his mind that his money is safe. For the manager to ask for his pin number is totally wrong! Do not take the card, you will need it to buy your Dad's toiletries, and bits and bobs, for a start. You need to tell her no way can you hand his in date card to her and even more importantly his pin number. She doesn't have to know you have his pin number anyway! Speak to her, and ask her to explain why the request.
Have you got power of attorney?
I’ve just called the home and spoke to the deputy manager and asked why he wanted his bank card she said he wanted to buy some socks and clothes I bought him lots of new clothes when he moved in there so he doesn’t need anything she also said that no payment had been made for his time there I text his SW last night I called her this morning she never answers but apparently my dad has asked her for his bank card I don’t have POA I sent all the paperwork SS financial team asked for but I’ve not heard anything from them I’m so anxious and feel helpless I can’t go see him to reassure him that his money is safe do you know how long it takes for this to be sorted I just want to know what is going on
Tracey_19091 wrote:
Tue Apr 07, 2020 5:22 am
Anyone else think this is dodgy or is it just me I got a call from the manager of the care home my dads in she said he’d been asking about his money and if I had his bank card and if I did could I bring it with his PIN number to the care home why would I do that he’s got dementia he didn’t know how to use a cash point years ago when he didn’t have dementia which is why we went to the bank and got me named on his account so I could get money out when he needed it I’ve been thinking about this all night he can’t go out to get any money so why does she want me to take it there it’s been on lockdown for weeks she said she was talking to him about finances he’s got dementia he doesn’t know what money he has why isn’t she talking to me about it I just think it’s dodgy does anyone else or is it just me
Does Dad have a social worker. If he does call them.
Tracey
It's up to the manager to reassure your dad his bank card is safe, and that you will sort out getting him his new items. That he has plenty for now. That's the job of the home to pacify him.
If you phone the home, or they phone you, record the conversation, if possible,. So it's clear what the manager, deputy manager are asking. No way should anyone ask for a pin number!
I wish I could tell you how long things take to be sorted but I can't. Just be clear on conversations.
DO NOT DO THIS!!

The manager does not have ANY right to manage his money.

Has the home given you a leaflet explaining what their fees cover (mainly the responsibility of the LA if dad has limited money) and what they do not cover. Until they give you this leaflet, a requirement of the Care Quality Commission, don't give them anything.

I would refer you back to my earlier post, about becoming dad's DWP Appointee. Now get on and do this asap. The you are entirely legally responsible for managing all his pensions etc.

When my mum was in a care home, they didn't want any clients money. Every resident had a monthly "account" and all the newspapers, hairdressing etc. were charged to the account. Then as I managed mum's money, they asked me to pay for it.
I haven’t received anything from the home or anyone a few days before the lockdown I gave the care home manager money for my dad I got a receipt for this this was for his hair cut and chiropodist since then they’ve stopped all non essential people going in so he won’t have spent any money I’ve just called adult services and told them his SW is not answering my calls or text and told them what the home had said why is it taking so long for them to sort payment to the home I’ve sent all paperwork they asked for but I’ve heard nothing from anyone I didn’t sleep last night worrying about it and I’m not well at the moment I just want his SW to talk to me
Tracey, you need to lower your expectations of Social Services I'm afraid.

They are generally VERY slow at returning calls at the best of times. The financial assessment will probably be done by a different team from the SSD finance section, and since many of the staff will not be working at all due to various reasons, accept the fact that it may be months before you hear from them. As long as dad isn't spending more than £25 of his money, there is absolutely nothing to worry about. Please believe me, I've been dealing with SSD for well over 40 years, nearer 50 now!!!

Did you live with dad, or did he live with you?
Did he own, or rent the property?
Once again..don't part with the card, and nobody can ask for the PIN, not even the bank.

If the paperwork has been done regarding your dad's funding..don't worry. It's not your fault.

Care homes often panic when some paperwork or other is not in order, but the system is very slow.. absolutely nothing you can
do about it.

Plenty of good advice in the above postings.