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Care Ombudsman - Page 2 - Carers UK Forum

Care Ombudsman

All about money
Mine took even longer. The LGO said that if my son wanted Direct Payments and a PA he could ask the LA himself. Really, he has the mental age in some areas of a 3 year old. Would you expect a child to do this??

I have a sneaky feeling the LGO's were told to clear their desks asap. It was very clear from the final decision that he did not read my letter which raised an issue of law.
They bin letters and cover it calling it a technical error/admin error and they get away with it if the apologise as its seen as an aknowledgement that the ombusman accept as resonable! Also, they dont notify you or an admin error delaying everything. The do it on purpose so you stop contacting them.