Why are Social Workers so vilified?

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rosemary
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Re: Why are Social Workers so vilified?

Postby rosemary » Mon Jul 17, 2017 1:13 pm

We are due to move from hospital social worker ( excellent service ) to local authority services. Will keep you posted if any change in the way things are handled.
Having dealt with many soc workers over the years for other family members, there has only been one instance wherein we made a complaint to the highest level.

Our meeting due week, I have been told to allow up to 2 hours, will be held in our home. Needs assessment plus one for CHC. I asked for a copy of the checklist completed by the Ward sister.

I have been doing a lot of research and building a file to back everything up. Hopefully the preparation done now will assist me as we move forward.

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charm_1965
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Re: Why are Social Workers so vilified?

Postby charm_1965 » Mon Jul 17, 2017 3:07 pm

If only they were all like the hospital one you saw would be great. I have had a terrible time with them in Birmingham with my son. Really bad.
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Re: Why are Social Workers so vilified?

Postby bowlingbun » Mon Jul 17, 2017 4:09 pm

I had my updated Carers Assessment this afternoon, it was tempting to either walk out or thump the stupid woman, but I was well behaved and did neither.
Her suggestion for relieving my frustration wasn't to sort out the care providers, appointed by the LA.
Instead, she wanted to hand over all M's finances to the Client Affairs Team. I'd already told her they didn't want to get involved as I was quite capable of managing his money, just not around at his flat to supervise the care staff.
The CAT had been previously suggested, but when I spoke to them the woman was really quite short with me, telling me they only took on the job if there was no relative to help, and I was clearly capable.
They don't do draft copies of assessments, only final assessments that can be changed and finalised again if needed.
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Re: Why are Social Workers so vilified?

Postby charm_1965 » Mon Jul 17, 2017 10:07 pm

bowlingbun wrote:I had my updated Carers Assessment this afternoon, it was tempting to either walk out or thump the stupid woman, but I was well behaved and did neither.
Her suggestion for relieving my frustration wasn't to sort out the care providers, appointed by the LA.
Instead, she wanted to hand over all M's finances to the Client Affairs Team. I'd already told her they didn't want to get involved as I was quite capable of managing his money, just not around at his flat to supervise the care staff.
The CAT had been previously suggested, but when I spoke to them the woman was really quite short with me, telling me they only took on the job if there was no relative to help, and I was clearly capable.
They don't do draft copies of assessments, only final assessments that can be changed and finalised again if needed.

Hiya BB, Did they agree to offer any proper support to you as a carer via the carers assessment. They are already refusing to do mine this year. I bet though if you do need to finalize it again they won't. What a ridiculous suggestion regarding M's finances. Sounds to me like you've had to complain about mishandling and now they are trying to get rid of you and carry on mishandling the finances.
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Re: Why are Social Workers so vilified?

Postby bowlingbun » Mon Jul 17, 2017 10:59 pm

Hi Charm,
It was very obvious that the assessor had already read the file and decided what she thought she knew what was needed. However this time I had my advocate with me, he'd come half an hour earlier than the SW so I'd already told him what I wanted to discuss.
Her finished document will be interesting. Her notes were scribbled across the old assessment, so small I wonder if she'll be able to read them?
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Re: Why are Social Workers so vilified?

Postby charm_1965 » Tue Jul 18, 2017 1:25 am

bowlingbun wrote:Hi Charm,
It was very obvious that the assessor had already read the file and decided what she thought she knew what was needed. However this time I had my advocate with me, he'd come half an hour earlier than the SW so I'd already told him what I wanted to discuss.
Her finished document will be interesting. Her notes were scribbled across the old assessment, so small I wonder if she'll be able to read them?


They have refused to allow me an advocate BB. They just ignored when I asked 3 years ago.
I can only imagine the finished document, she probably trying to worm her way somehow not to allow you anything...judging from my own experiences...
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Re: Why are Social Workers so vilified?

Postby bowlingbun » Tue Jul 18, 2017 6:01 am

I'm not holding my breath, 38 years and 10 carees and I've never had anything yet!

I insisted that M and I both had advocates recently.
The criteria is in the Care Act, they are for people who aren't able otherwise to get their views heard. I argued that I qualified as no one was listening to me. I'm really used to public speaking, but it's no use if SSD won't listen!
She definitely thought she could tell me what was going to happen, rather than listen about what I felt would help.

When I said about the time I spent doing M's filing, she had no concept at all, even though I'd explained that at the moment I'm making phone calls, having meetings, writing emails every day, quite apart from research about the Care Act etc. I've had to go through some papers 30 years old to find proof of his severe learning difficulties. I'm also responsible for his bank accounts, utilities, tenancy, etc.

The advocate used the word "relentless" and that's definitely how it feels, that's the word I've been struggling to find. I'm sure it applies to many of us.
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Re: Why are Social Workers so vilified?

Postby Colin_1705 » Tue Jul 18, 2017 9:52 am

If you have a school age child with Special Needs, you have to see lots of different specialist professions, who don't always communicate effectively with each other.

There needs to be a Key worker appointed who the child can trust and communicate with

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Re: Why are Social Workers so vilified?

Postby bowlingbun » Tue Jul 18, 2017 10:50 am

That's the whole problem Colin, no one is taking the lead to sort out my adult son's situation, even within the care agency itself. I complained repeatedly about his money records, in the end asked the county manager to meet me at M's flat. She told me that they'd just done an audit of the records, I'd be sent a copy within a week. Two months later, no copy. So I write to the Regional Manager, who I've previously dealt with, asking for a copy before yesterday afternoon, as I as seeing my advocate. Regional Manager then sends me an email saying she needs to talk to the CEO!!
(I suspect that the auditors report is so negative no one wants me to see it!!!)
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Re: Why are Social Workers so vilified?

Postby Colin_1705 » Tue Jul 18, 2017 11:07 am

My daughter wrote to the Children's Commisioner, one years ago, and he spoke to her directly on the telephone.

Subsequently, the Director of Education personally offered to meet my daughter in a one to one meeting at her school.
But by that time, my daughter had no trust or respect for teachers mostly, and refused to meet the director.


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