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What makes up the DWP? Are the departments still in disarray - Carers UK Forum

What makes up the DWP? Are the departments still in disarray

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In my dealings with them, the Pension Credit and Income Support gang, appear to try and distance themselves from the mob dealing with Carer's Allowance. As if one doesn't really know what the other is doing!

But surely they are all now part of the DWP?

Please could someone clarify the structure of the DWP.

Is Income Support, Pension Credit, Severe Disability, Attendance & Mobility Allowance etc. now all dealt with by the DWP?

...and also when applying for the Carer's Allowance, is this dealt with by the DWP too?

Thanks
Hi Vonsworld, long time no see!

All the benefits you mentioned (as opposed to Tax Credits) come under the DWP in one form or another. They may be in different offices but they are supposed to communicate with each other so as to prevent fraud and error.

And you just know how good they are at it... Image
Many thanks for your reply Image

Yes that's right, having talked with the Pension Credit people, they do seem to distance themselves from those who administer the Carer's Allowance, even though they're all part of the DWP.

If they worked properly together they should be able to spot any mistakes, overpayments, or even fraud, straight away.

However, their attitude seems to be... "Oh well, we run a cross check with the Carer's Allowance computer files from time to time, to see if we can spot any duplicates or incorrect payments..."

This is why mistakes and overpayments can go unnoticed for such a long time!