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Moody Paid Carers after I fitted a Key Safe - Carers UK Forum

Moody Paid Carers after I fitted a Key Safe

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Please take this post as a joke. Just like I take Mums carers annoyances as a joke.

I finally had a key safe and camera fitted. Certain paid carers are not happy. they have to spend an extra 2 minutes to access our house.

Some of them are so stupid, they don't realise I can hear what they are saying outside our front door.

"He's so lazy, he only got it fitted so he doesn't have to get out of bed in the morning"
"Why does he want his door locked"
"I hope the doors not going to be locked in the afternoon"

The funny thing is I now have video proof of certain carers times. Mums morning visit lasted 12 minutes on Friday!! How do you access the key safe, hoist Mum out of bed, sit Mum on the commode, give a full body wash while giving Mum time to poop. Dress her, wheel Mum into the living room, hoist her into her chair. Write in the "Memory Book", make a cup of coffee and turn the TV on. IN TWELVE MINUTES!!!
Stephen_16071 wrote:
Sat Sep 21, 2019 12:34 am

How do you access the key safe, hoist Mum out of bed, sit Mum on the commode, give a full body wash while giving Mum time to poop. Dress her, wheel Mum into the living room, hoist her into her chair. Write in the "Memory Book", make a cup of coffee and turn the TV on. IN TWELVE MINUTES!!!
The answer to that is very simple (as you well know), you can't.

I don't like to be rushed so I do try to make sure I have sufficient time to do things, however I can work efficiently, (50 years as a self employed chippy made sure of that), and it still takes me ten minutes just to get my wife onto the commode.

Remove bedding in an orderly manner (which means I can return it later without facing a puzzle).
Disconnect night-bag - and take to toilet and empty, (otherwise it's just another job to do later).
Collect sling and roll into place, removing lower clothing at the same time.
Attach leg bag with appropriate strapping.
Fetch commode and put into place.
Fetch hoist, connect sling straps to hoist and hoist wife to commode.
Detach sling and re-arrange wife's feet to a comfortable position.
Remove hoist from room.
Cover wife's legs with dressing gown if required.
Retire to kitchen for anything up to an hour while the wife contemplates whatever.

Definitely ten minutes, as near as makes no difference.
Well, good for you! Sounds like a good 30-45 minutes job to me. I remember it took about 10 minutes for one of the two carers mum had to write in the book. I watched from upstairs. Also, the carers were upset that I had the keysafe placed round the back of the house so it would be out of view from the street. Often, they'd ring the doorbell anyway and I'd have to stop what i was doing to let them in.
I fitted a key safe for agency carers too. I hadn't got time to stopping what I was doing (getting us both ready to go out,) plus I might be on the loo! The agency switched from logging arrival from the house phone ( which they never did,) to having to sign in and out by using a chip that they scanned with their mobile. They suggested I attached it to the key safe but I attached it to the care plan & logs folder. When I go to work, I need to be signed in at my start time and ready to work , not in the car park.

I would ignore all grumbling but I would be reporting all ridiculously short calls - not acceptable nor fair on you or your Mum.

Melly1
Rosemary_1706 wrote:
Sat Sep 21, 2019 10:39 am
Well, good for you! Sounds like a good 30-45 minutes job to me.
That's what my wife's carers have to work with, 45 minutes, to wash,dress, strap up her leg-bag, apply various unguents, change her earrings, etc. etc., it rarely takes them 45, more like 35. She's then ready to go on the commode, (the rolling whilst washing and dressing promotes that apparently), they rarely see out the full 45 minutes, but were they to wait for her to finish on the commode it could be 90 minutes!
I fitted the key safe after two young lads knocked and when I ignored them, they came onto our property looking through our
windows. It scared me. "What if Mum was alone in the room", "What if they decided to walk through our front door"...

Yet today Mums morning carers happily walked off without locking the door behind them. If it hadn't been for the camera I'd of assumed the door was locked.

I love so many of Mums carers, but there is just a minority who constantly let the side down. Lazy, apathetic and its getting to the point where I don't want them in our house anymore...
Not locking the door is a safeguarding issue and needs reporting, Your mum is vulnerable and living in the community and needs to be protected from harm.

Leaving the door unlocked, anyone can wonder in.

And be careful with the keysafe number, one carer wrote down all the names and address's and key numbers, you would have thought they would put it in code or something.
the carers car was stolen with the notepad in and urgently all the key safe numbers had to be changed.
You need to change the key safe code regularly (every other month)
Wipe it down once in a while as well (they get filthy)

More than once I have retrieved scraps of paper, which had half a dozen names, key safes, and medical cupboard numbers on them, on one of these occasions it was evident a carer had actually written it out in the house because it matched the stationary I keep by a noticeboard I put up near the front door.

My house is an unusual layout, its quite long due to extra floor space on the ground floor, so while I will open the door if I am nearby, if I'm down the other end of the house, that is what the safe is for.

If they have a problem using a key safe then don't come here, because I need to be able to trust them with what is important to me (caree's) and that care worker has in my mind emphatically declared with that single action that they are lazy, ignorant and completely misunderstanding of the purposes of a key safe, so they can bugger off.

And for good measure I will tell whichever office employs them word for word the exact same thing so they know it was me that said it.
Today has been more positive, carers saying how easy the key safe is to use. One carer saying she hadn't seen one like it before (I went out of my way to buy a safe with big buttons)..

I'm also having a motion sensor light fitted on Wednesday so they can see the safe when it gets dark. Other than provide an umbrella walk in service, they are spoilt carers!!!

I will totally heed the advice on changing the number regularly.

Wiping it down is a funny issue, its the one time Carers spread germs among themselves without wearing gloves.
Just check that the key is in the key safe every so often, the amount of carers who take the key out and put the key in the pocket.
Then suddenly remember when at home.

We have a clever system, the emergency pendent company had stored and could pass on the number of the key safe to the ambulance service, not much use if the key is in a carers pocket.