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- Member
Sun Jul 31, 2016 5:20 pm
Just thought I would write about our good experience as I'm always quick enough to moan so I do try and talk about the good things as well!
My son's had a pretty bad day today and his seizures were worse than normal - not to the extent that I'd have called an ambulance but I was concerned and of course the doctors' surgery is closed so I rang 111. Very nice lady, very calm and methodical, went through everything with her and she said they'd said a crew out to check him over. Ambulance arrived about twenty minutes later and they were just lovely; very good manner with my son, gave him a thorough check up, did advise me to see the GP during the week as they picked up an irregularity in his heartbeat but other than that didn't feel he needed to go to hospital (which was good!). They were just very kind and patient, one of them used to work with autistic children so she really knew her stuff and we had a good chat and they told me to call 999 any time I was worried about him as it was always better to check than to worry - really lovely to hear that and not be made to feel like a nuisance as I know many of us are when we want our loved ones checked over properly.
I am going to email the service later just to say thank you and how good they were as they really were lovely and it does make such a huge difference when people are nice and take your concerns seriously.
Anyway, just thought I'd share something non-moany for a change, lol
He's okay now, tucked up in bed watching videos and being waited on hand and foot
My son's had a pretty bad day today and his seizures were worse than normal - not to the extent that I'd have called an ambulance but I was concerned and of course the doctors' surgery is closed so I rang 111. Very nice lady, very calm and methodical, went through everything with her and she said they'd said a crew out to check him over. Ambulance arrived about twenty minutes later and they were just lovely; very good manner with my son, gave him a thorough check up, did advise me to see the GP during the week as they picked up an irregularity in his heartbeat but other than that didn't feel he needed to go to hospital (which was good!). They were just very kind and patient, one of them used to work with autistic children so she really knew her stuff and we had a good chat and they told me to call 999 any time I was worried about him as it was always better to check than to worry - really lovely to hear that and not be made to feel like a nuisance as I know many of us are when we want our loved ones checked over properly.
I am going to email the service later just to say thank you and how good they were as they really were lovely and it does make such a huge difference when people are nice and take your concerns seriously.
Anyway, just thought I'd share something non-moany for a change, lol
He's okay now, tucked up in bed watching videos and being waited on hand and foot
