Mum is self funding, so pays the agency around £2,500 a month. That is how they make there money.
Poor Mum still gets a 12 minute morning call, a 10 minute lunch call and an 8 minute tea call, followed by a bedtime call where the carers are desperate to get Mum into bed ASAP. Mum is paying £19.50 an hour for double up calls.
Mum is paying for 4 hours of care at £19.50 an hour. She is actually getting 90 minutes of care maximum at the cost of £52 pound an hour!!! This is how they make money....
Poor Mum still gets a 12 minute morning call, a 10 minute lunch call and an 8 minute tea call, followed by a bedtime call where the carers are desperate to get Mum into bed ASAP. Mum is paying £19.50 an hour for double up calls.
Mum is paying for 4 hours of care at £19.50 an hour. She is actually getting 90 minutes of care maximum at the cost of £52 pound an hour!!! This is how they make money....