guidance for resolving issues with SS/NHS etc

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Dear All

A friend forwarded this to me. It looks very helpful, and not just for parents. ... g-toolkit/

Hope it helps.

This looks excellent!

Carers UK also have a self advocacy pack ... -carers-uk The 6th edition will be published shortly.

PALS in the NHS England can be useful in negotiating with NHS wards.
There's one other way of resolving issues with these two dept's. Write a book and publish it.