[phpBB Debug] PHP Warning: in file [ROOT]/phpbb/session.php on line 585: sizeof(): Parameter must be an array or an object that implements Countable
[phpBB Debug] PHP Warning: in file [ROOT]/phpbb/session.php on line 641: sizeof(): Parameter must be an array or an object that implements Countable
Carers UK Forum • Complaints procedure
Page 1 of 1

Complaints procedure

Posted: Sat Oct 23, 2010 4:41 pm
by simone
Sorry if I have posted it in the wrong section..I have not posted before here. I have requested my history from social services twice. Once in june and again in August. They have not answered. As far as I am aware they are breaking the law by not giving me my history. Can anyone advice me.

Hello there and welcome to

Posted: Sat Oct 23, 2010 4:54 pm
by krys
Hello there and welcome to the forum, I am sure someone will be along to help you soon xx

This explains your rights: http://www.ico.gov.uk/for_the_public/personal_information/how_manage/access_info.aspx

Posted: Sat Oct 23, 2010 8:40 pm
by charles47

Aren't they obliged to give

Posted: Sat Oct 23, 2010 9:21 pm
by NanaNana
Aren't they obliged to give you a written reply within a certain amount of time?

Hope you get the stuff you need soon, flamin' departments. Image

you are totally within your

Posted: Sun Oct 24, 2010 12:13 am
by Lil r
you are totally within your rights to request ALL of your notes at any time and they must supply them in a timely fashion, they are legally obliged to do so. don't know timescales though but you have been waiting a long time. Send them a legally worded letter and keep on their case.

Timescales are included in the

Posted: Sun Oct 24, 2010 3:40 am
by charles47
Timescales are included in the link. It's 40 days after handing over the money required. However, they haven't even responded to say how much.

I'd suggest checking your council's website and putting in a complaint. But make sure you can prove they got the requests first - that's a tip from the link I gave in the earlier post.

hello

Posted: Thu Nov 11, 2010 1:11 am
by bevconner
hello all
we had our`s back many many months later and vetted !!!!!!!!
over 500 + pages we had to took at and took us about 20 minutes to read though all rubbish
you will get nothing back from them that will have any meaning or sence
if the paper was softer we would of used it on the toilet !!!!!!
it ment that little to us a waste or £10
bye bev

Any joy yet, Simone?

Posted: Wed Nov 17, 2010 8:40 pm
by charles47
Any joy yet, Simone?