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Unsure what to do - Carers UK Forum

Unsure what to do

Share information, support and advice on all aspects of caring.
Today we had to ring finance team we explained situation about Inlaws respite she said to ring and make a complaint to social worker she placed him in the respite home due to emergency at home three incidents and no witnesses at respite I rang social worker who he has now and he said it was not the social workers fault we had a meeting with home and the out come was they need to communicate with familys more end of matter basically so cut eye then incident with a jumper and then a cut head first two this happend all within a week of him being there staff did ring to tell us what happend so how can they say communicate with family's more now we stuck as feel as though we can not complain also a proper assessment was not even done.
There is a set procedure they should follow. Assess, share the draft assessment, then work out how those needs are best met. No charges should be made until AFTER the financial assessment has been done. Under £23,000 some or all fees paid by the LA.
What are the long term plans, will he return home?
Isuggest that you start a diary record of what is happening and take photos.
Also talk to the Care Quality Commission. They need to know.