Benefit fraud can easily be a big problem. I have been in touch with the Child Benefit Agency regularly since Easter, when my daughter got some part time work, although still a fulltime student. She has recently got another job, permanent, and her student course has come to an end. I am having a huge problem trying to get DSS to sort out our Income Support.Child Benefit stays in place unless she works 24 hours a week, but Income Support rules are different. THe woman that was dealing with us was moved to a different department, after taking away the component for our daughter, which she was then told by her manager, to re-instate, but she did not get round to doing, and a week later when I phoned, she had decided to leave it for the time being, as her manager was off on holiday, and she needed to talk to her.I said that if we were entitled to it, we should have received it prior to that. We have received a giro today, two weeks after it was due, but it is for double the money they are supposed to send us,as they cannot have paid attention to the fact that last week, I infomed them that my daughter has now started to get paid.
Our daughter has apparently been re-instated onto our claim until August, so now we are going to have to sort that out, and we can only do this over the phone or by post, as the "local"office is 50 miles away.Just as we get this sorted out, I expect my daughters hours to have gone up again, and we will have to get Child Benefit stopped, which then changes our claim for Income Support again, as it goes up!I expect it will be sorted out by Christmas!