Hello,
I am new to professional care and my current role is 24 hour live in care for an elder individual who is has complication with their brain.
I'm struggling to keep them safe, every time I try and talk them down to prevent them from doing something it doesn't end well, at times they will begin to push and shove me and other times I've had to hold onto items and then they try to wrestle my grip away. I've been reporting the incidents were physical troubles happen to my manager and I'm just lost on how to avoid phyiscal contact.
I accept I've failed to handle the situations correctly.
I am new to professional care and my current role is 24 hour live in care for an elder individual who is has complication with their brain.
I'm struggling to keep them safe, every time I try and talk them down to prevent them from doing something it doesn't end well, at times they will begin to push and shove me and other times I've had to hold onto items and then they try to wrestle my grip away. I've been reporting the incidents were physical troubles happen to my manager and I'm just lost on how to avoid phyiscal contact.
I accept I've failed to handle the situations correctly.