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Carers UK Forum • another rant mental health services
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another rant mental health services

Posted: Thu Jun 11, 2020 1:54 am
by Londonbound
Sorted out help for my caree but on waiting list, so no help available, phoned up the mental health crisis line.

Told to contact the doctor, yes the doctor can ring me, but its not me that's the issue here, can I leave a message no we don't do that.

My carees mum rings up (shes in her seventys) , my daughter is crying in her bedroom, she needs help now.

Doctors we are very busy, have you tried the mental health crisis line, yes they told me to call the doctors.

Well we are very busy, mum says this is urgent, mum had phoned 111 and been told to ask for an urgent doctors appointment.

Well we are very busy, gonna get a jumper printed out for this receptionist, "well we are very busy"

That was Monday still waiting for urgent mental health help.

The crisis team said daughter needs to be referred to the mental health services, tell us something we don't know.

Mum says why isn't my daughter in the mental health services, daughter was dumped last year from the mental health services.

Crisis team, I can't answer that, can you refer my daughter to the mental health services no we can't do that has to be the GP.

so what do I do now, take my daughter down to A&E? daughter had been hours in A&E last year was refered to charity councelling service 8 sessions then no more help supplied, have to go back to the doctors, went back to doctors, doctor did nothing.

Still waiting for this urgent help to be supplied.

Don't know what else to do carees mum has texted, still crying.

They write all these strategys and suicide prevention stuff but to try and actually get the help it just doesn't exist.

What are we supposed to do, get one of those lorrys with a big advertising display on the back, park it in front of the doctors?

"please can you refer my daughter to mental health services" flashing on the display?

One phone call could solve all this but the people aren't allowed, has to be GP.

And where is the promised early intervention before crisis occurs?

Mental health services, you got more chance of winning the lottery than getting help from mental health services.

Re: another rant mental health services

Posted: Thu Jun 11, 2020 10:00 am
by Jane Carers UK
Hi Londonbound

I'm sorry to hear this, it sounds very stressful for you and your careers mother, and upsetting for her daughter too.

Mind have support pages for people who are caring for those with mental health problems. There is some crisis information in there which may of help to you:

https://www.mind.org.uk/information-sup ... i-a-carer/

Best wishes

Jane

Re: another rant mental health services

Posted: Thu Jun 11, 2020 11:52 pm
by Londonbound
Both of us have talked to Mind, mum went to see a solicitor half an hour free, they didn't do much, advised to contact the MP.

The local inpatients unit has been cut in our area, the mental health services have said they are providing more community services to prevent mental ill health, there is a community team but not been refered to the community team.

The GP has done nothing, but been told to contact the GP, trying to get an appointment its 3 weeks and what then nothing.

The mum has asked about a CPN, not allowed a CPN, basically on antidepressants.

So we need advice from Carers UK, about rights to treatment, does the daughter have a right to see a mental health specialist?

What should the crisis team be doing, referring to the GP, the GP knows about the Daughters mental illness and has done nothing.
And unpaid carers, have the right to a carers assessment, are carers assessments still running?

And what about early intervention, preventing issues before they occur, again who do we contact, told to contact the care co Ordinator, there isn't one, care plan, no care plan.
So how does the daughter get a Care Co-ordinator and a care plan,treatment and support?

Re: another rant mental health services

Posted: Fri Jun 12, 2020 9:28 am
by Jane Carers UK
Hi Londonbound

Sorry to hear you're still not getting the help you need.

If you want to contact our Helpline the number is 0808 808 7777 from Monday to Friday, 9am – 6pm or you can email them at advice@carersuk.org.

Best wishes

Jane

Re: another rant mental health services

Posted: Fri Jun 12, 2020 10:09 pm
by Karen_2004123456
I feel your frustration, been through it all with my daughter.
They basically say that unless she’s made a serious attempt at suicide there’s nothing they can do.

When she was living alone, a friend of hers contacted me to say she was really worried that my daughter was going to do something. I contacted crisis line, they said I needed to call police.
Another time they advised me to take her to A & E. My daughter refused to get out the car. I went in & spoke to reception & a nurse. I was told if she wouldn’t go in there’s nothing they can do.

The service is not fit for purpose.

Contacting mp is worth a try, also any local charities.

I wish you luck
X

Re: another rant mental health services

Posted: Mon Jun 15, 2020 3:10 pm
by Londonbound
The mental health services make all these claims but the reality is there is little help support accessable.

You have to qualify to get the help be the right type of box.

If someone anyone has emotional issues, depressed, anxious, distressed, they need proper help and support

but I have heard and experienced some ridiculous tales.

Go have a hot bath that will make you feel better, sit down and read a book.

The average doctor has little experience with mental health, refers the patient to the mental health services.

Months later the patient will come back unhappy no help supplied, what can the GP do?

There is IAPT you can refer yourself for therapy but not suitable in a crisis.

Sufferers of mental illness have to rely on family and friends, what if there is no family and friends?

Re: another rant mental health services

Posted: Tue Jun 23, 2020 3:08 pm
by Londonbound
Still no help been supplied.

Re: another rant mental health services

Posted: Sun Jul 12, 2020 7:13 pm
by Rollinwiththehomies
Londonbound wrote:
Tue Jun 23, 2020 3:08 pm
Still no help been supplied.
I am so sorry that you are going through this. Mental health services really must be improved. It is so upsetting how uneducated people are in this field. And it is because not many people stress the importance of mental health. I think it is as equally important as physical health if not more so. As it has a direct link to your physical health, and can make it so much worse if you are not taken care of up there. :-???

I am carer for my mum and it has been extremely hard, and so isolating especially during the lockdown.

Re: another rant mental health services

Posted: Thu Aug 27, 2020 4:33 pm
by glyn_2008
Even after my wife attempted suicide (the Golden Ticket) the mental health team were trying to send her home with me. It was when I told them that she was convinced I was filming her and that people around her were talking about her that we got her admitted. Problem is that most elderly wards have a high proportion of dementia patients and inundated. Once you get them into Mental Hospital there is a race to get them out to your care again. Not fit for purpose currently as the routine is feed them/drug them.

Re: another rant mental health services

Posted: Thu Aug 27, 2020 5:14 pm
by Londonbound
This is one of my points attempting suicide that's when you supposedly get help, but there should be help before this.
But yes my caree has attempted suicide gone to A&E, been there for hours and just discharged with a few leaflets.
That caree suffers from Borderline personality disorder, there is specialist therapy and support for this but just refused.

Anyone with depression or other mental illness's should be able to access good quality treatment and support before crisis point, suicide point.

All the GP's do is give antidepressants and you have to be very unwell to get therapy, a mental health nurse visit etc.

The buzz word is home treatment, being in hospital is old fashioned and expensive, patients are able to live in their own home and be able to access treatment.

Trouble is they can't, been refused by mental health services, none of my carees are receiving any kind of treatment help or support from Mental Health Services, are left reliant on family friends and neighbours to give the support.
Many as well have physical health problems, combined with mental health, money problems, bad housing, its a recipe for disaster.