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another rant mental health services - Carers UK Forum

another rant mental health services

For issues specific to caring for someone with mental ill health.
Sorted out help for my caree but on waiting list, so no help available, phoned up the mental health crisis line.

Told to contact the doctor, yes the doctor can ring me, but its not me that's the issue here, can I leave a message no we don't do that.

My carees mum rings up (shes in her seventys) , my daughter is crying in her bedroom, she needs help now.

Doctors we are very busy, have you tried the mental health crisis line, yes they told me to call the doctors.

Well we are very busy, mum says this is urgent, mum had phoned 111 and been told to ask for an urgent doctors appointment.

Well we are very busy, gonna get a jumper printed out for this receptionist, "well we are very busy"

That was Monday still waiting for urgent mental health help.

The crisis team said daughter needs to be referred to the mental health services, tell us something we don't know.

Mum says why isn't my daughter in the mental health services, daughter was dumped last year from the mental health services.

Crisis team, I can't answer that, can you refer my daughter to the mental health services no we can't do that has to be the GP.

so what do I do now, take my daughter down to A&E? daughter had been hours in A&E last year was refered to charity councelling service 8 sessions then no more help supplied, have to go back to the doctors, went back to doctors, doctor did nothing.

Still waiting for this urgent help to be supplied.

Don't know what else to do carees mum has texted, still crying.

They write all these strategys and suicide prevention stuff but to try and actually get the help it just doesn't exist.

What are we supposed to do, get one of those lorrys with a big advertising display on the back, park it in front of the doctors?

"please can you refer my daughter to mental health services" flashing on the display?

One phone call could solve all this but the people aren't allowed, has to be GP.

And where is the promised early intervention before crisis occurs?

Mental health services, you got more chance of winning the lottery than getting help from mental health services.
Hi Londonbound

I'm sorry to hear this, it sounds very stressful for you and your careers mother, and upsetting for her daughter too.

Mind have support pages for people who are caring for those with mental health problems. There is some crisis information in there which may of help to you:

https://www.mind.org.uk/information-sup ... i-a-carer/

Best wishes

Jane
Both of us have talked to Mind, mum went to see a solicitor half an hour free, they didn't do much, advised to contact the MP.

The local inpatients unit has been cut in our area, the mental health services have said they are providing more community services to prevent mental ill health, there is a community team but not been refered to the community team.

The GP has done nothing, but been told to contact the GP, trying to get an appointment its 3 weeks and what then nothing.

The mum has asked about a CPN, not allowed a CPN, basically on antidepressants.

So we need advice from Carers UK, about rights to treatment, does the daughter have a right to see a mental health specialist?

What should the crisis team be doing, referring to the GP, the GP knows about the Daughters mental illness and has done nothing.
And unpaid carers, have the right to a carers assessment, are carers assessments still running?

And what about early intervention, preventing issues before they occur, again who do we contact, told to contact the care co Ordinator, there isn't one, care plan, no care plan.
So how does the daughter get a Care Co-ordinator and a care plan,treatment and support?
Hi Londonbound

Sorry to hear you're still not getting the help you need.

If you want to contact our Helpline the number is 0808 808 7777 from Monday to Friday, 9am – 6pm or you can email them at advice@carersuk.org.

Best wishes

Jane
I feel your frustration, been through it all with my daughter.
They basically say that unless she’s made a serious attempt at suicide there’s nothing they can do.

When she was living alone, a friend of hers contacted me to say she was really worried that my daughter was going to do something. I contacted crisis line, they said I needed to call police.
Another time they advised me to take her to A & E. My daughter refused to get out the car. I went in & spoke to reception & a nurse. I was told if she wouldn’t go in there’s nothing they can do.

The service is not fit for purpose.

Contacting mp is worth a try, also any local charities.

I wish you luck
X
The mental health services make all these claims but the reality is there is little help support accessable.

You have to qualify to get the help be the right type of box.

If someone anyone has emotional issues, depressed, anxious, distressed, they need proper help and support

but I have heard and experienced some ridiculous tales.

Go have a hot bath that will make you feel better, sit down and read a book.

The average doctor has little experience with mental health, refers the patient to the mental health services.

Months later the patient will come back unhappy no help supplied, what can the GP do?

There is IAPT you can refer yourself for therapy but not suitable in a crisis.

Sufferers of mental illness have to rely on family and friends, what if there is no family and friends?
Still no help been supplied.
Londonbound wrote:
Tue Jun 23, 2020 3:08 pm
Still no help been supplied.
I am so sorry that you are going through this. Mental health services really must be improved. It is so upsetting how uneducated people are in this field. And it is because not many people stress the importance of mental health. I think it is as equally important as physical health if not more so. As it has a direct link to your physical health, and can make it so much worse if you are not taken care of up there. :-???

I am carer for my mum and it has been extremely hard, and so isolating especially during the lockdown.