mother has been assessed by enablement as to needing 1 visit per day, mother takes meds 2 times per day. She keeps forgetting to take it, we bought one of those machines that dish out the meds set to 2 times a day, now she is removing the meds and not taking it. They found around 20 tablets on the side and mother insists the machine went off twice this morning, which is not possible we have had this ourselves in the past. Fortunately, the new company arrived to do their own assessment at the same time and saw the problem, they now say she needs another assessment by enablement and some safe guarding measures in place. They always hark back to dosset boxes, they will not work, mother will open them all up, we had the same with the other medications which is why we bought the electronic pill dispenser. How can they sort this out? Apparently medication is not part of the assessment anyway. But I was told she should not miss 2 lots of meds, she has COPD, AF, Heart failure, kidney failure, osteoporosis, and we are waiting for a diagnosis of dementia, although they told me at the hospital she has dementia. What help can we get her for her medications?